Smarlyn Rodriguez
Union City,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
International House of Pancakes, IHOP
Union City, New Jersey
08.2022 - Current
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Hostess
International House of Pancakes, IHOP
Union City, New Jersey
05.2021 - Current
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Assigned patrons to suitable tables, according to server rotation.
- Operated cash registers to accept payments for food and beverages.
- Helped service staff handle demand by distributing food and beverages.
Courtesy Agent
SoJo Spa Club
Edgewater, NJ
11.2023 - 01.2024
- Assisted customers with directions, inquiries, and other requests in a friendly manner.
- Observed and reported suspicious activity.
- Provided support during special events by ensuring crowd control measures were enforced properly.
- Provided first aid assistance when necessary in emergency situations.
Education
Bachelor of Science - Nursing
Fairleigh Dickinson University
Teaneck, NJ05.2027
High School Diploma -
Union City High School
Union City06.2023
Skills
- Guest Engagement
- POS Operation
- Cash Handling
- Multitasking
- Collaboration
- Problem Solving
Affiliations
- Tutoring and aiding peers in different circumstances.
- Babysitting relatives when essential.
Accomplishments
- High Honors throughout high school, specifically Honors Dance and all math subjects.
Certification
- American Heart Association BLS Provider
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Courtesy Agent
SoJo Spa Club
11.2023 - 01.2024
Server
International House of Pancakes, IHOP
08.2022 - Current
Hostess
International House of Pancakes, IHOP
05.2021 - Current
- American Heart Association BLS Provider
Bachelor of Science - Nursing
Fairleigh Dickinson University
High School Diploma -
Union City High School
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