SEAN HANSEN

• Established new accounts through cold calling and personal visits to potential customers.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
• Built strong client rapport to establish diversified network of connections.
• Identified prospective customers by using business directories and following leads from existing clients.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Member of M Club for million dollar gross profit.

• Collect information on sales and service issues to provide effective resolutions.
• Prioritize daily workflows, including all inbound calls, quotes and sales-related inquiries.
• Write sales contracts for orders obtained and submitted orders for processing.
• Maintain up-to-date knowledge of all available products.
• Maintain friendly and professional customer interactions at all times.
• Act as Safety Champion for the entire Braintree branch.

• Managed client portfolio including landscape maintenance and snow removal.
• Acted as primary point of contact for customers.
• Oversaw foreman and crews to ensure proper completion of jobs.
• Physically assisted landscaping crews by having a hands on approach.

• Delivered and picked up customer packages in a timely fashion following all safety guidelines.
  
• Interacted with customers to provide complete satisfaction.
• Performed all duties with high performance expectations in a fast paced environment.
  

• Made decisions that had direct effect on the business.
  
• Performed short and long term planning of operation.
• Learned the importance of treating people well at work.
• Performed inventory and other administrative duties.
  

• Performed maintenance tasks to well established standards in a demanding environment.
• Learned to communicate with different types of personalities.
• Performed in an environment that was high stress with high expectations.
• Learned the value of working consistently towards a finished product (i.e.The Deutsche Bank Championship).

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• Owned first point of contact with customers in role as Player Attendant.
• Managed expectations of players in difficult situations.
• Completed all tasks required to maintain the standards of the golf course.