Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Smith R. Poston II

Lexington,NC

Summary

A seasoned IT Professional with in-depth experience with various computing platforms, software applications, network services and hardware, as well as FILM-SPECIFIC digital technologies. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Post-Production System Administrator

UNCSA School of The Arts / Film School
Winston-Salem, NC
08.2012 - Current
  • Employed Azure AD alongside Microsoft Intune for server management and PC workstation administration.
  • Installed, maintained gigabit ethernet and 10-gigabit switches.
  • Conducted routine tape backups on servers and RAID storage arrays.
  • Repaired and maintained PC, Macintosh computers and animation render farm.
  • Completed workstation preparation through imaging and cloning processes.
  • Facilitated operation of software and resolved equipment malfunctions.
  • Troubleshoot and instruct on various Mac and PC software applications.
  • Performed maintenance and repairs on various equipment such as 3D printers, laser cutters, drones.
  • Oversaw procurement and budget management for Post Production Department.

Networking, Mobile Messaging & Level 3 Helpdesk

TEKSystems for Old Dominion Freight Lines
01.2012 - 08.2012
  • Provided phone support for Blackberry, iPad & iPhone users.
  • Setup and testing of mobile devices VPN connections.
  • Created and administered new accounts for Blackberry users in BES.
  • Testing MDM Software for managing large numbers of iOS devices.
  • Repaired Blackberry mobile devices when possible.
  • Protecting end users by filtering spam emails in the Barracuda Spam & Virus Firewall.
  • Created Share Point interface for departmental info and updates.
  • Daily patch management of all company servers in the Corporate Office and DR Locations.
  • Managed email servers and Active Directory user accounts.

Post-Production Technician

UNCSA School of The Arts / Film School
09.2001 - 12.2011
  • Performed tape back-ups X-Serve Raid Arrays.
  • Repair & maintain both PC & Macintosh Computers.
  • Fix, repair and clone workstations for Staff, Faculty and Students.
  • Help Desk support for operation of software, equipment troubleshooting & creating instructional aids.
  • Setup & administer Fibre Channel Network, Server & Raid Arrays.
  • Duplicate & Author DVD’s, sound equipment checkout, maintain student movie & sound database.

Computer Help Desk Supervisor

UNCSA School of The Arts / IT Dept
02.2000 - 09.2001
  • Provided Helpdesk Support for Faculty, Staff & Students.
  • Configured mail support for Outlook 2000 & Exchange Accounts.
  • Managed existing user & group accounts on the MS Server 2000.
  • Created users, groups & various objects using Windows 2000 Active Directory.
  • Planned & implemented a disaster recovery plan and sound backup practices.
  • Diagnosed, troubleshoot, & resolved issues with PC Desktops & Laptops.
  • Monitoring & resolution of OS, network, security issues, & ticket que responsibilities.
  • Used tools such as nbstat, DHCP, ping & nslookup.
  • Fixed & installed new printer shares & created shared network storage drives.

Networking Consultant

Flee-Tech / High Point NC
08.1998 - 12.1999
  • Employed Telnet to diagnose and improve client networks.
  • Executed firmware updates for router and switch hardware including models like 7201, 7204, and 2811.
  • Modernized infrastructure by installing new Multilayer Switch Feature Card.
  • Skilled in troubleshooting Frame Relay, ATM, ISDN, MPLS systems.
  • Configured and implemented various routing protocols and standards including TCP/IP, FTP, EIGRP, OSPF, IGRP, and RIP.

Education

Associate of Applied Science - Computer Information Management

Ashworth College
Norcross GA
07.2019

Computer Upgrade Repair & Cisco Academy -

DCCC Community College
Lexington NC
12.1999

No degree acquired - Electronics Engineering

ICS Correspondence School
Scranton PA
10-1997

High School Diploma -

Mt. Tabor High School
Winston-Salem NC
06.1990

Skills

  • Windows XP, Vista, 7, 8, 10, 11
  • Microsoft Office 365
  • Microsoft Exchange, Share Point
  • Microsoft Azure
  • Microsoft Server 2012, 2016, 2022
  • Microsoft Hyper-V, Virtual Box
  • VMware Virtualization Software
  • Parallels Virtualization Software
  • Apple OSX & OSX Server
  • Centos, Debian, Fedora, Ubuntu Linux
  • iOS & Android
  • Crowdstrike, Microsoft Defender, Bitdefender
  • Blackberry Desktop Administrator
  • HelpStar Ticketing Software
  • Axle AI Asset Management Software
  • Qnap NAS Server
  • EMC Retrospect
  • LTO Tape Backup / Tandberg, mLogic
  • HP Store Easy / MSA SAN / 3 PAR
  • HP C7000 Blade Servers, ILO
  • Cisco Router, Switch, Netgear 10gb Switch
  • WAN, LAN, WLAN, VPN, TCP/IP, FTP
  • Atera, ManageEngine, Jamf, ABR
  • Microsoft Intune, Cisco Meraki
  • Acronis Snap Deploy, AOMEI
  • Disaster Recovery, Disc Imaging
  • Barracuda Firewall Administration
  • Citrix Receiver, GoTo Meeting
  • Team Viewer, Any Desk, LogMeIn
  • Microsoft Teams, Zoom
  • HP Vantage Point Video Walls
  • Final Cut Pro / Adobe Premiere
  • Black Magic DaVinci Resolve
  • Pro Tools, Avid Media Composer
  • Avid Nexis Shared Storage Administration
  • 3D Printers, Laser Cutters

Certification

  • CompTIA Network+ Certificate, United Training, 09/01/21
  • CompTIA Security+ Certificate, United Training, 07/01/21
  • CompTIA A+ Certification Certificate, United Training, 10/01/20
  • Windows 10 Managing, Supporting/Troubleshooting Certificate, New Horizons, 08/01/18
  • Windows Server 2012 R2 Administration Certificate, New Horizons, 11/01/16
  • Mac OSX Server Essentials Certificate, 07/01/06
  • Apple Laptop, Desktop & OS Certified Technician, 12/01/03
  • Compu Master Macintosh Troubleshooting & Maintenance Certificate, 06/01/01
  • Cisco Networking Boot Camp Completion Certificate, DCCC, 12/01/99

References

References available upon request.

Timeline

Post-Production System Administrator

UNCSA School of The Arts / Film School
08.2012 - Current

Networking, Mobile Messaging & Level 3 Helpdesk

TEKSystems for Old Dominion Freight Lines
01.2012 - 08.2012

Post-Production Technician

UNCSA School of The Arts / Film School
09.2001 - 12.2011

Computer Help Desk Supervisor

UNCSA School of The Arts / IT Dept
02.2000 - 09.2001

Networking Consultant

Flee-Tech / High Point NC
08.1998 - 12.1999
  • CompTIA Network+ Certificate, United Training, 09/01/21
  • CompTIA Security+ Certificate, United Training, 07/01/21
  • CompTIA A+ Certification Certificate, United Training, 10/01/20
  • Windows 10 Managing, Supporting/Troubleshooting Certificate, New Horizons, 08/01/18
  • Windows Server 2012 R2 Administration Certificate, New Horizons, 11/01/16
  • Mac OSX Server Essentials Certificate, 07/01/06
  • Apple Laptop, Desktop & OS Certified Technician, 12/01/03
  • Compu Master Macintosh Troubleshooting & Maintenance Certificate, 06/01/01
  • Cisco Networking Boot Camp Completion Certificate, DCCC, 12/01/99

Associate of Applied Science - Computer Information Management

Ashworth College

Computer Upgrade Repair & Cisco Academy -

DCCC Community College

No degree acquired - Electronics Engineering

ICS Correspondence School

High School Diploma -

Mt. Tabor High School
Smith R. Poston II