Stephanie Russell
Centerton,US
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer/client relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Program Manager
BRR Architecture
09.2019 - Current
- Leveraged project management processes and tools to define and execute 30-40 large scale projects through various stages of development/construction over the course of each year.
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Built teams to address project goals and objectives for multiple projects.
- Championed best practices in project management, fostering a culture of continuous improvement.
- Established strong relationships with primary client base, ensuring support for current and future projects.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Streamlined construction processes by coordinating with engineers, contractors, and other professionals to ensure timely completion of projects.
- Reviewed technical drawings developed by architectural designers and drafters.
- Maintained strong communication with clients throughout the design process to ensure alignment between their vision and the final product.
- Bridged gaps between architects, clients, and GC's through effective collaboration, resulting in successful project outcomes.
- Attended team meetings to resolve technical and project issues and review project schedules.
- Evaluated project requirements to identify and mitigate risks.
- Increased client satisfaction by consistently delivering high-quality designs that met budgetary guidelines and exceeded expectations.
- Implemented advanced computer software for drafting and designing, improving overall efficiency and accuracy in architectural plans.
- Prepared detailed fee estimates used to coordinate with architect-engineering firms for design services.
- Monitored and analyzed project costs and resource allocation to mitigate overages.
Architectural Designer
BRR Architecture
11.2015 - 09.2019
- Worked closely with multi-disciplinary team to design and maintain grocery retail prototype documents.
- Managed difficult client with poise, compassion, and support, and resolved issues efficiently.
- Consulted with clients to determine functional and spatial requirements of new prototype structures.
- Mentored junior staff members in developing their design skills and understanding of architectural best practices.
- Resolved construction conflicts by working closely with contractors, engineers, and other consultants to find effective solutions that maintained design integrity.
- Advised clients on issues and options negatively affecting completion dates and suggested ways to keep project(s) under budget.
- Created graphic renderings and models using Revit and Photoshop.
Drafter & Designer
NEI Industrial Services
06.2012 - 10.2015
- Collaborated with engineers to develop accurate and detailed construction documents for various projects.
- Participated in regular meetings with project teams to discuss progress updates, challenges faced, potential solutions, ensuring smooth coordination among all parties involved.
- Received recognition from supervisors for exceptional attention to detail, resulting in high-quality drafts with minimal revisions needed.
- Ensured timely completion of tasks by diligently adhering to project schedules and meeting established deadlines.
- Created, printed, and modified drawings in AutoCAD
Technical Support
Jostens via Manpower Service Agency
08.2011 - 05.2012
- Provided technical support to clients, resolving issues remotely or escalating as necessary.
- Provided technical support to end-users experiencing issues with database applications or systems.
Customer Service
Varney's Bookstore
06.2008 - 07.2011
- Provided exceptional customer service, addressing patron concerns promptly and professionally.
- Received consistent excellent feedback on work quality and customer service.
- Streamlined order fulfillment processes for faster customer service and satisfaction.
- Managed customer service inquiries and complaints for customer satisfaction.
- Delivered exceptional customer service, addressing concerns and providing product information.
Office Assistant
Crossland Heavy Contractors
06.2006 - 12.2008
- Sat in on formal closed bids & helped with estimating costs of materials.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Education
High School Diploma -
Baxter Springs High School
Baxter Springs, KS05.2006
M.D. - Architecture
Kansas State University
Manhattan, KS05.2011
Skills
- Registered Architect
- Decision-Making
- Remote Team Management
- Team Leadership
- Event Planning and Execution
- Architectural Visualization
- AutoCAD expertise
- Revit
- Sustainable building concepts
- Project Planning
- Project Management
Affiliations
- American Institute of Architects (AIA)
- Urban Land Institute (ULI)
Timeline
Program Manager
BRR Architecture
09.2019 - Current
Architectural Designer
BRR Architecture
11.2015 - 09.2019
Drafter & Designer
NEI Industrial Services
06.2012 - 10.2015
Technical Support
Jostens via Manpower Service Agency
08.2011 - 05.2012
Customer Service
Varney's Bookstore
06.2008 - 07.2011
Office Assistant
Crossland Heavy Contractors
06.2006 - 12.2008
High School Diploma -
Baxter Springs High School
M.D. - Architecture
Kansas State University
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