Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sandra Mwanje

Charlotte,NC

Summary

Compassionate and dedicated Nurse Aide with a foundational education in patient care. Possesses a solid understanding of health and safety protocols and a strong desire to provide exceptional support to patients and healthcare teams. Eager to apply theoretical knowledge in a practical setting and grow within the healthcare field. Known for excellent communication skills and a positive attitude in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

No Grease
10.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Server

Kickback Jack's
02.2020 - 08.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires and guiding restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Cashier

Chick-fil-A
01.2019 - 02.2020
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

Bachelor of Science - Biology

University of North Carolina At Charlotte
Charlotte, NC
12.2024

High School Diploma -

City Of Medicine Academy
Durham, NC
08.2022

Associate of Science -

Durham Technical Community College
Durham, NC
05.2022

Skills

  • Basic Life Support
  • Vital Signs Monitoring
  • Patient Care
  • Compassionate Care
  • Team Collaboration
  • Medical Terminology
  • Can assist Patients With Activists of Daily Living
  • Time Management

Certification

  • Certified Nurse Assistant - January, 2024

American Academy of Health Care - Charlotte, NC


  • Basic Life Support (BLS) - January, 2024

American Heart Association



Timeline

Receptionist

No Grease
10.2022 - Current

Server

Kickback Jack's
02.2020 - 08.2022

Cashier

Chick-fil-A
01.2019 - 02.2020

Bachelor of Science - Biology

University of North Carolina At Charlotte

High School Diploma -

City Of Medicine Academy

Associate of Science -

Durham Technical Community College

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Sandra Mwanje