Snaide Juliet Rodriguez
Miramar,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Banquet Server
East Miami, Swire Hotels
Miami, FL
04.2022 - Current
- Answered questions regarding menu items and assisted guests in making selections.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Prepared serving and appetizer trays and set tables at diverse events.
- Provided prompt, friendly service to all guests during banquets or catered events.
Travel Agent
Viajes Falabella
Bogota, CO
07.2015 - 03.2019
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Travel Agent
Expreso Viajes
Bogota, CO
04.2014 - 07.2015
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Education
High School Diploma -
REINO DE HOLANDA
Bogota,CO12.2010
Skills
- Proactive and Focused
- Time Management
- Customer Service
- Fluent in Spanish
- Team Collaboration
- Problem Resolution
- Dependable and Responsible
- Personal appearance standards
- Computer Skills
- Dining customer service
- Banquet Coordination
Timeline
Banquet Server
East Miami, Swire Hotels
04.2022 - Current
Travel Agent
Viajes Falabella
07.2015 - 03.2019
Travel Agent
Expreso Viajes
04.2014 - 07.2015
High School Diploma -
REINO DE HOLANDA
Similar Profiles
Jesus CandelasJesus Candelas
Credit Manager at East Miami, Swire HotelsCredit Manager at East Miami, Swire Hotels
Giselle SantanaGiselle Santana
Front Desk Receptionist at East Miami, Swire HotelsFront Desk Receptionist at East Miami, Swire Hotels
Valentina ZamoraValentina Zamora
Guest Experience Agent at East Miami, Swire HotelsGuest Experience Agent at East Miami, Swire Hotels
Adriana GarciaAdriana Garcia
Administrative Assistant at ODYSSEY TOYSAdministrative Assistant at ODYSSEY TOYS
John De La CruzJohn De La Cruz
Field Service Technician at Xylem Water SolutionsField Service Technician at Xylem Water Solutions