Snaide Juliet Rodriguez
Miramar,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Banquet Server
East Miami, Swire Hotels
Miami, FL
04.2022 - Current
- Answered questions regarding menu items and assisted guests in making selections.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Prepared serving and appetizer trays and set tables at diverse events.
- Provided prompt, friendly service to all guests during banquets or catered events.
Travel Agent
Viajes Falabella
Bogota, CO
07.2015 - 03.2019
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Travel Agent
Expreso Viajes
Bogota, CO
04.2014 - 07.2015
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Education
High School Diploma -
REINO DE HOLANDA
Bogota,CO12.2010
Skills
- Proactive and Focused
- Time Management
- Customer Service
- Fluent in Spanish
- Team Collaboration
- Problem Resolution
- Dependable and Responsible
- Personal appearance standards
- Computer Skills
- Dining customer service
- Banquet Coordination
Timeline
Banquet Server
East Miami, Swire Hotels
04.2022 - Current
Travel Agent
Viajes Falabella
07.2015 - 03.2019
Travel Agent
Expreso Viajes
04.2014 - 07.2015
High School Diploma -
REINO DE HOLANDA
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