Sheena LaMarra
Revere,United States
Summary
Compassionate and dedicated Health Aide with over 15 years of experience in the healthcare industry, recognized for a proven track record in delivering exceptional patient care. Expertise in assessing patient needs and administering appropriate care while skillfully managing the complexities of multiple patients requiring assistance. Committed to educating family members and providing timely updates to medical care teams, ensuring a holistic approach to patient well-being. Seeking a full-time position that presents professional challenges and utilizes strong interpersonal skills, excellent time management, and effective problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Office PCA
Children's Hospital of Boston
03.2021 - Current
- Streamlined patient intake processes to enhance operational efficiency and improve service delivery.
- Coordinated scheduling for multiple departments, ensuring timely appointments and resource allocation.
- Developed training materials for new staff, fostering knowledge transfer and operational consistency.
- Implemented electronic health record updates, improving data accuracy and accessibility for clinical teams.
Health Aide - Elder Service Program
East Boston Neighborhood Health Center
07.2017 - Current
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
- Provided housekeeping and laundry services, shopped for food, and served meals and snacks.
- Administered prescribed oral medications under written direction of physician or as directed by home care nurse.
- Maintained safe, secure and healthy patient environment by following asepsis standards and procedures, maintaining security precautions and following prescribed dietary requirements and nutrition standards.
- Used company programs to maintain records of services performed and condition of patients.
- Provided companionship and basic emotional or psychological support and engaged patient through conversation, games and other forms of entertainment.
- Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.
- Observed and reported on patient conditions and changes.
- Assisted patients in dressing, bathing and grooming.
Patient Care Assistant
Brigham And Women’s Hospital
10.2006 - 06.2021
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Scheduled and accompanied clients to medical appointments.
- Assembled admissions pages and added new pages to patients' charts.
- Collected and transported specimens to prepare for lab testing.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Facilitated communication between hospital departments.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Organized and distributed correspondence, memoranda and telephone messages.
- Connected patients with available community and charitable resources.
- Coordinated and processed personnel files and medical records.
- Logged and filed classified documents.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Education
Bachelor of Arts - General Concentration
Bunker Hill Community College
Charlestown, MA2024
High School Diploma -
Northeast Metropolitan Regional Vocational HS
Wakefield, MA05.2007
Skills
- Organizational standards
- Database coordination
- Healthcare operations
- Insurance practices
- Proficient in Microsoft
- Administrative supervision
- Strategic planning
- Multitasking ability
- Verbal and written communication
- Documentation
- Scheduling
- Organizational skills
- Nursing background
Accomplishments
- Certified Nursing Assistant Course from Northeast Metropolitan Regional Vocational High School Wakefield, Ma, 01880 (2006)
- CPI – Crisis Prevention Intervention Certificate (6/2015)
- Certified Nursing Assistant Certificate (04/2016-04/2018)
- BLS Certified (02/2016)
Education
true
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Office PCA
Children's Hospital of Boston
03.2021 - Current
Health Aide - Elder Service Program
East Boston Neighborhood Health Center
07.2017 - Current
Patient Care Assistant
Brigham And Women’s Hospital
10.2006 - 06.2021
High School Diploma -
Northeast Metropolitan Regional Vocational HS
Bachelor of Arts - General Concentration
Bunker Hill Community College