Hi, I’m
Sara Novack
Saint Peters,MO
Summary
Results driven Finance & Customer Service professional with 10+ years of work experience & proven critical thinking, multitasking, and problem-solving skills in high stress environments. Aiming to leverage my knowledge & experience to pivot into the Medical Field. Frequently praised as hard-working by my peers & supervisors, I can be relied upon to help your company achieve its goals.
Overview
9
years of professional experience
Work History
American Pacific Mortgage Corporation DBA Preferred
Ops Manager
05.2022 - 10.2022
Job overview
- Performed routine data entry & document management.
- Stayed up-to-date on all laws & guidelines to complete accurate and efficient reviews of files.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Assessed client needs and developed plans to adequately address current and future objectives.
- Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
Premier Lending, Inc
Team Lead & Executive Assistant To Owner & CEO
11.2016 - 03.2022
Job overview
- Trained & coached new & existing team members in techniques necessary to complete job tasks.
- Resolved problems & escalated high-level issues to relevant party within established timeframes.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Worked closely with Sales Team & Operations to insure all Staten & Federal licensing requirements were met.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Worked with 3rd parties to insure deadlines were met & all parties were updated.
- Utilized complex technical platforms to perform required job duties.
American Pacific Mortgage Corporation
Senior Loan Partner
10.2013 - 05.2016
Job overview
- Reviewed and validated details of loan applications and closing documentation.
- Submitted loan applications to underwriter for verification and recommendations.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Stayed abreast of all Federal and State Guidelines.
Education
University of Colorado Boulder
Skills
- Licensing Requirements
- Application & Information Verification
- Process Improvement Strategies & Optimization
- High-Pressure Environments
Timeline
Ops Manager
American Pacific Mortgage Corporation DBA Preferred
05.2022 - 10.2022
Team Lead & Executive Assistant To Owner & CEO
Premier Lending, Inc
11.2016 - 03.2022
Senior Loan Partner
American Pacific Mortgage Corporation
10.2013 - 05.2016
University of Colorado Boulder
Similar Profiles
Laura PattersonLaura Patterson
LOAN PARTNER, MORTGAGE SALES at American Pacific Mortgage dba Preferred RateLOAN PARTNER, MORTGAGE SALES at American Pacific Mortgage dba Preferred Rate
Jodi LawrenceJodi Lawrence
Mortgage-loan-processor at Absolute Mortgage Corporation DBA American PacificMortgage-loan-processor at Absolute Mortgage Corporation DBA American Pacific
Pam BraniganPam Branigan
Loan Officer at American Pacific Mortgage Dba Sunstreet MortgageLoan Officer at American Pacific Mortgage Dba Sunstreet Mortgage