Organized and efficient Administrative Associate with a keen eye for detail and ability to complete tasks swiftly. Skilled in maintaining compliance and training staff, committed to enhancing team productivity and supporting orgorganizational goals.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Administrative Associate
East Coast Migrant Head Start Project
Loxley, Alabama
05.2022 - Current
Performed administrative tasks accurately to support office efficiency
Coordinated travel arrangements, including flight, hotel, and rental car bookings.
Maintained confidentiality regarding all business matters related to organizational operations.
Organized front desk and reception area while managing spreadsheets, reports, and documents.
Trained staff on best practices for food safety and nutrition standards
Assisted in maintaining accurate records of participant enrollment and attendance.
Created weekly reports summarizing departmental activities and accomplishments.
Tracked state regulations for child nutrition programs and updated policies accordingly.
Assisted in the preparation of USDA documents and forms.
Attended professional development workshops related to early childhood education.
Ensured compliance with state licensing regulations regarding health, safety, nutrition, discipline.
Assisted in daily classroom activities and maintained a positive learning environment.
Provided safe, nurturing and stimulating environment for children.
Sales Associate
Custom Millwork
Fairhope, Alabama
11.2020 - 05.2022
Assisted customers in selecting custom millwork products to enhance their spaces.
Processed sales transactions efficiently using point-of-sale systems.
Resolved customer inquiries and concerns promptly to maintain satisfaction.
Helped customers find specific products, answered questions, and offered product advice.
Handled customer complaints in a professional manner.
Assisted customers with product selection, sizing and styling.
Warranty Administrator
Middle Georgia Freightliner
Macon, Georgia
03.2015 - 05.2020
Process warranty claims for customer vehicles and equipment.
Maintain organized records of warranty claims and related correspondence.
Review documentation for accuracy and compliance with warranty policies.
Processed warranty paperwork for accurate documentation, reporting and filing.
Resubmitted rejected warranty claims and received authorization for write-offs.
Reconciled warranty receivables with payments using appropriate accounting schedules.
Stayed up to date on factory announcements and recalls.
Coordinated with internal departments such as sales, engineering, and finance to ensure accurate handling of all warranty claims.
Managed the return of defective products from customers, ensuring timely replacement or repair.
Assistant Manager
Macon Repair Company
Macon, Georgia
11.2007 - 03.2015
Supervised daily operations to ensure efficient workflow and service quality.
Conducted regular quality checks on completed repair jobs for compliance.
Managed customer service inquiries and complaints in a timely manner.
Monitored employee attendance records, timekeeping, and payroll information.
Coordinated with other departments to ensure smooth flow of operations.
Created reports on sales trends, inventory levels, and financial data.
Reviewed completed work to verify consistency, quality, and conformance.