Jennifer Fredrickson
Summary
To apply my years in customer service to provide the best experience to clients. Explore career paths in the area of Ski Operations and utilize my creative abilities in a well received career field.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Retail Sales
Sierra Trading
West Bend, WI
11.2022 - 09.2023
- Demonstrated being a leader by assisting and providing backup as needed by listening to customer's needs and remaining calm, self-regulating emotional states while operating cash register during consistent large crowds
- demonstrated being a self-starter and able to work independently with minimal supervision by beginning and maintaining designated tasks without needed to be asked
Retail Sales
Rogan’s Shoes
West Bend, WI
07.2021 - 12.2022
- assisted where needed and being a phenomenal problem solver by listening to customer’s needs, and creating best possible solutions for each unique situation
- directed problem solving ability by stocking and organizing product into correct areas by price, and types
- created beautiful and polished work by utilizing store products to clean shoes
Independent Contractor
Uber Technologies
Remote, WI
04.2016 - 02.2022
- Demonstrated being a self starter by establishing and setting personal work schedule
- demonstrated passion and discipline by addressing problems quickly and professionally in a timely manner
- worked effectively with confirming location accuracy, and maintaining a friendly professional atmosphere
- demonstrated diversity and inclusion by working with riders of multiple ethnicities, languages, ago groups, employment statuses and preferences
Lift Operator
Sunburst Ski Area
Kewaskum, WI
10.2020 - 01.2021
- established incredible ability to problem solve using self-discipline with creativity to safely monitor customers coming off of lifts
- pursued a new career interest that sparked future curiosities in the Ski Area Operations field
- demonstrated ability to not only maintain and endure adverse weather conditions, but rather enjoy them
Sound Designer/Independent Contractor
Forever Interactive
Fond Du Lac, WI
02.2016 - 05.2017
- Demonstrated enthusiasm by solving problems creatively
- pursued passion by recording anything and everything to create sounds and effects for the video game characters assigned
- demonstrated ability to work independently from home to accomplish tasks
- communicated with team member to seek help when came upon a difficult task
Wing Expert
Wing Stop
Milwaukee, WI
03.2015 - 08.2015
- Operated cash register in a fast-paced environment
- performed daily cleaning jobs
- answered phone calls in a timely manner
Housekeeping
Hampton Inn
Grafton, WI
10.2014 - 04.2015
- Cleaned rooms for customers
- demonstrated enthusiasm towards learning new tasks and taking on a different role as an odd jobs cleaner
Sales Associate
Radio Shack
West Bend, WI
11.2013 - 10.2014
- Dedicated to serving customers in the best way possible
- demonstrated strong enthusiasm to learn more on the job
- assisted in helping customers not only find specific products, but adding suggestive sells to help meet additional needs
Service Champion
Taco Bell
West Bend, WI
10.2012 - 01.2014
- Established a fast, friendly and rewarding customer experience
- increased sales by suggestive selling
- maintained cleanliness of dining room
Delicatessen/Crew Member
Cabelas
Richfield, WI
11.2011 - 01.2012
- Demonstrated excellent customer service through everyday work routines
- increased sales by negotiating and catering to the needs and interests of the customer
Crew Member
Culver's
Sturtevant, WI
06.2008 - 07.2009
- Helped maintain quality sales by excellent customer service
- quality attentiveness to critical tasks
Crew Member
Subway Sandwich
Sturtevant, WI
06.2007 - 06.2008
- Increased sales by quality customer service
- committed to carefully and patiently listening to customer's needs
Education
Some College (No Degree) - Interactive Media Design
Moraine Park Technical College
West BendSome College (No Degree) - Audio Production
Milwaukee Area Technical College
MilwaukeeSkills
- Self-Driven
- Strong Ability to Work Independently With Zero to Minimal Supervision
- Vivid Imagination
- Can Be Outside In Winter Conditions
- Creative
- Photography
- Snowboarding Ability
- Money Handling
- Customer Service
- Problem-Solving
- Fitting Room Maintenance
- Stock Replenishment
- Merchandise Display
- Audio to Video Syncing
- Takes Pride In Work
- Data Entry
- Foley
- Data Collection
- Eye For Beauty and Detail
- Game Testing Ability
- Ability to Think Outside the Box
- Deeply Connected to Nature
- Ability to Adapt
Affiliations
- Snowboarding
- Listening to various styles of music
- Singing
- Hanging out with pets and nature
- Walks
- Tanning
- Meditation
- Tai Chi
- Yoga
- Stream of Consciousness Writing
- Watching Naruto and Pokemon
- Manga Coloring
- Photography
- Enriching self by learning something new just because
- Deep Breathing Exercises
- Moonlight Walks
Certification
- Member of PSIA-AASI currently in pursuit of a Level 1 certification as a Snowboarding Instructor
Custom
- PSIA-AASI MEMBER
- Completed Course For New Instructors Dec 2023
Timeline
Retail Sales
Sierra Trading
11.2022 - 09.2023
Retail Sales
Rogan’s Shoes
07.2021 - 12.2022
Lift Operator
Sunburst Ski Area
10.2020 - 01.2021
Independent Contractor
Uber Technologies
04.2016 - 02.2022
Sound Designer/Independent Contractor
Forever Interactive
02.2016 - 05.2017
Wing Expert
Wing Stop
03.2015 - 08.2015
Housekeeping
Hampton Inn
10.2014 - 04.2015
Sales Associate
Radio Shack
11.2013 - 10.2014
Service Champion
Taco Bell
10.2012 - 01.2014
Delicatessen/Crew Member
Cabelas
11.2011 - 01.2012
Crew Member
Culver's
06.2008 - 07.2009
Crew Member
Subway Sandwich
06.2007 - 06.2008
Some College (No Degree) - Interactive Media Design
Moraine Park Technical College
Some College (No Degree) - Audio Production
Milwaukee Area Technical College