Socorro Hernandez Ceja
Antioch,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Optometric Technician/Front Desk Receptionist
Vision Optix Optometry
08.2023 - Current
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Streamlined communication between healthcare professionals and patients by providing precise translation services in realtime.
Team Member
Jamba Juice
08.2021 - 08.2023
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Medical Records Assistant
Premier Surgery Center
10.2019 - 07.2020
- Filed records for timely retrieval.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Assisted medical staff in locating essential medical documents, expediting patient care.
Education
Associate of Arts - Liberal Arts: Math And Science
Los Medanos College
Pittsburg, CA05.2023
Associate of Arts - Liberal Arts: Behavioral Science And Social Science
Los Medanos College
Pittsburg, CA05.2023
High School Diploma -
Dozier-Libbey Medical High School
Antioch, CA06.2021
Skills
- Fluent in Spanish and English
- Willingness to Learn
- Teamwork and Collaboration
- Verbal and Written Communication
- Attention to Detail
- Complex Problem-Solving
- Organization and Time Management
- Medical Terminology
- Human Anatomy and Physiology
- Computer Proficiency
- Pre-Testing Procedures
- Diagnostic Imaging
Timeline
Optometric Technician/Front Desk Receptionist
Vision Optix Optometry
08.2023 - Current
Team Member
Jamba Juice
08.2021 - 08.2023
Medical Records Assistant
Premier Surgery Center
10.2019 - 07.2020
Associate of Arts - Liberal Arts: Math And Science
Los Medanos College
Associate of Arts - Liberal Arts: Behavioral Science And Social Science
Los Medanos College
High School Diploma -
Dozier-Libbey Medical High School
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