Sofi Salazar
Missoula,MT
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Spencer's
08.2024 - Current
- Provide exceptional customer service by assisting shoppers with product selection and inquiries.
- Process transactions efficiently while maintaining accuracy in cash handling and POS systems.
- Support merchandising efforts by restocking, organizing, and setting up displays to enhance the shopping experience.
- Stay up to date on store promotions and product knowledge to drive sales and upsell effectively.
- Ensure store cleanliness and follow company policies to maintain a safe and fun retail environment.
Dishwasher/ Till/ Expo (Server)
Liquid Planet Grille
02.2024 - 08.2024
- Maintained cleanliness and efficiency in the kitchen by washing dishes and ensuring proper sanitation.
- Handled cash and card transactions accurately while providing friendly customer service at the till.
- Assisted in food preparation and order assembly, ensuring timely and accurate delivery to customers.
- Communicated with kitchen staff and servers to maintain smooth operations during peak hours.
- Upheld health and safety standards to create a clean and organized work environment.
Host/ Barback/Dishwasher
Mackenzie River
11.2022 - 06.2023
- Greeted and seated guests efficiently while managing reservations and waitlists to optimize table turnover.
- Assisted bartenders by restocking supplies, preparing garnishes, and ensuring a clean and organized bar area.
- Maintained cleanliness in the kitchen by washing dishes and sanitizing workstations to uphold health and safety standards.
- Provided excellent customer service by accommodating guest needs and maintaining a welcoming atmosphere.
- Supported front-of-house and back-of-house operations to ensure smooth service during peak hours.
Cashier
The Frozen Moose
03.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
University of Montana - Abnormal Psychology, Creative Writing
University of Montana
03.2025
Skills
- Client Support
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Reliable and punctual
- Relationship building
- Cash register operation
- Store opening and closing
- Meeting deadlines
- Inventory tracking
Timeline
Sales Associate
Spencer's
08.2024 - Current
Dishwasher/ Till/ Expo (Server)
Liquid Planet Grille
02.2024 - 08.2024
Host/ Barback/Dishwasher
Mackenzie River
11.2022 - 06.2023
Cashier
The Frozen Moose
03.2022 - 11.2022
University of Montana - Abnormal Psychology, Creative Writing
University of Montana
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