Sofia Apitz
Long Beach,CA
Summary
Friendly and knowledgeable server with experience in fast-paced restaurants. Specialized in steak cuts, cooking temperatures, and pairings to guide guests in menu selections and enhance their dining experience. Skilled in upselling, multitasking, and providing attentive, professional service in high-volume settings.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist/Student Assistant
Institutional Research and Analytics Department
Long Beach
10.2024 - Current
- Greet guests at the front desk.
- Creating and maintaining expense reports
- Ordering office supplies.
- Scheduling appointments.
- Maintaining records and assisting in small projects.
- I also play a part in the department's social media production, where I help film and write media content.
Server and Food Runner
Steak and Whiskey
Hermosa Beach, CA
03.2023 - Current
- I greeted an average of 70 to 200 guests a day at the door and escorted them to their assigned tables with their assigned server.
- Used OpenTable to successfully organize and assign over 50 reservations a shift.
- Provided professional, observant, and efficient customer service, and created friendly relationships with regulars and repeating guests.
- Prep and cut ingredients to make all the sauces and relishes.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Extensive knowledge of steak cuts, temperatures, and preparation methods
Education
Bachelor Of Business - Marketing
Cal State University Long Beach
05-2028
High School Diploma -
Redondo Union High School
Redondo Beach06-2024
Skills
- Conversational Spanish
- 2 years of restaurant experience
- Able to operate multiple POS systems, including OpenTable and Aloha POS
- strong customer service attitude, self-reliant, dependable, able to prioritize, and multitask
- Adaptable and flexible
- Experienced sales and communication
Timeline
Front Desk Receptionist/Student Assistant
Institutional Research and Analytics Department
10.2024 - Current
Server and Food Runner
Steak and Whiskey
03.2023 - Current
High School Diploma -
Redondo Union High School
Bachelor Of Business - Marketing
Cal State University Long Beach