Sofia Barbaro
Columbia,SC
Summary
I take pride in my work ethic through my school career as well as volunteering and working outside of school. I deeply enjoy building relationships with customers, professors, and my fellow students. I am so excited to take advantage of the amazing opportunities I am able to take on through my university!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Lowcountry Fish Camp
Summerville , SC
04.2024 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Brand Ambassador
American Eagle
North Charleston , SC
08.2021 - 08.2023
- Engaged customers through social media platforms to create a sense of community around the brand.
- Assisted with creating digital advertisements for various online platforms.
- Promoted positive company image through superior customer service experiences.
- Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
- Employed basic selling techniques to engage with customers.
Lifeguard
Whirlin Waters Adventure Park
North Charleston , SC
05.2021 - 08.2023
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Education
Bachelor of Arts - Psychology
University of South Carolina
Columbia, SC05-2027
High School Diploma -
Hanahan High School
Hanahan, SC05-2023
Skills
- Guest Engagement
- Positive and professional
- Customer service
- Service prioritization
- Handling money
- Building relationships
- Effective Communication
- Attention to Detail
- Adherence to Policies
Affiliations
- [First Semester, 2023] Honor Roll
- [Second Semester, 2024] Deans List
- Sustainable Carolina
- Running Instagram account for American Eagle location
- Creating outfits for social media use
- Participating in Green Quad LLC volunteer work
- Cleaning up rivers around Columbia Area
Certification
- Safe serve certified
References
References available upon request.
Timeline
Server
Lowcountry Fish Camp
04.2024 - 08.2024
Brand Ambassador
American Eagle
08.2021 - 08.2023
Lifeguard
Whirlin Waters Adventure Park
05.2021 - 08.2023
- Safe serve certified
Bachelor of Arts - Psychology
University of South Carolina
High School Diploma -
Hanahan High School
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