Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sofia Brenes

Doral,FL

Summary

Dedicated and experienced receptionist with six years of expertise in managing front desk operations and providing exceptional customer service. Personable and organized individual possessing strong administrative skills paired with excellent recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. Seeking to leverage my skills and experience to contribute to the efficient operation of a dynamic team.

Work History

Receptionist/RSA

Doral Glades Park
City Of Doral, Florida
7/24/19 - Current
  • Provide administrative support to managers including contacting vendors, purchase orders, invoices and scanning and copying documents when necessary.
  • Coordinate park programming/events and advised managers of pertinent details.
  • Maintain an organized filing system of confidential client information in accordance with city's policy.
  • Direct inquiries. resolve conflicts, and confirm appointments to satisfy customers needs.
  • Provide guidance to team member on implementing new skills to improve current procedures.
  • Process payments and updated accounts to reflect balance changes.
  • Assist with special projects assigned by management when required.
  • Respond to inquiries from internal staff members regarding office operations.
  • Greet and welcome visitors in a friendly and professional manner, ensuring positive first impressions.

Education

Bachelor of Science in Public Relations, Advertising And Applied Communication - Business Communications

Florida International University
Miami, FL
04-2024

Skills

  • Proficient in English and Spanish
  • Proficient in Microsoft Office
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Ability to remain calm and composed under pressure
  • Attention to detail and accuracy
  • Professional and friendly demeanor
  • Knowledge of office equipment and procedures

Accomplishments

  • Honors: Cum Laude

Timeline

Receptionist/RSA

Doral Glades Park
7/24/19 - Current

Bachelor of Science in Public Relations, Advertising And Applied Communication - Business Communications

Florida International University
Sofia Brenes