Shayla Chaidez
Madera,California
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
California Heart Associates
Fresno, California
03.2025 - Current
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with scheduling appointments for clients and visitors.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Admissions Coordinator
River Vista Behavioral Health
Madera, California
02.2025 - Current
- Helped patients with admissions process and adhered to state and federal laws.
- Coordinated admissions process from initial inquiry to enrollment, ensuring a smooth and efficient experience.
- Managed sensitive information with discretion and in compliance with confidentiality policies.
Medical Unit Clerk
Camarena Health
Madera, CA
11.2023 - Current
- Make appointments
- Direct messages
- Send medication refill requests
- Prior authorizations
Medical Receptionist
CCFMG
Fresno, CA
05.2023 - 10.2023
- Greeting patients
- Checking in and out
- Scheduling
- Process copays
- Insurance auths
- Insurance verifications
- Phone calls
- Registration
Personal Shopper
Sam's Club
Fresno, CA
12.2020 - 05.2023
- Customer service specialist
- Carry Outs
- Making pallet orders
Medical Screener
Cardiac Institute of Central California
Fresno, CA
07.2020 - 12.2020
- Take temperatures
- Organize temperature time sheets
- Assessing patients prior to appointments
Shift Manager
Mcdonald's
07.2018 - 12.2020
- Running the Floor
- Bagging Orders
- Customer service
- Assuring proper Shift Management
Medical Records (Summer Work Experience)
Cardiac Institute of Central California
Fresno, CA
06.2017 - 08.2017
- Organizing and maintaining medical records
Education
Associate of Science - undefined
Madera Community College
06.2023
High School Diploma - undefined
Madera High School
06.2020
Skills
- Bilingual in English and Spanish (3 years)
- Proficient in Microsoft Word
- Leadership Skills
- Multitasker
- Quick learner
- EMR Systems
- Medical Records
- Patient Care
- Vital Signs
- Medical Office Experience
- Triage
- Customer service
- Spanish
- Communication skills
- Bilingual
- English
- Medical terminology
- Front desk
- Medical office experience
- Typing
- Guest services
- EMR systems
- HIPAA
- ICD-10
- Computer literacy
- ICD coding
- Word processing
- Insurance verification
- Appointment coordination
- HIPAA compliance
- Patient scheduling
- Healthcare software proficiency
- Document scanning
- Supply restocking
- Phone reception
- Multi-line phone system
Certification
CPR Certification
Timeline
Front Desk Receptionist
California Heart Associates
03.2025 - Current
Admissions Coordinator
River Vista Behavioral Health
02.2025 - Current
Medical Unit Clerk
Camarena Health
11.2023 - Current
Medical Receptionist
CCFMG
05.2023 - 10.2023
Personal Shopper
Sam's Club
12.2020 - 05.2023
Medical Screener
Cardiac Institute of Central California
07.2020 - 12.2020
Shift Manager
Mcdonald's
07.2018 - 12.2020
Medical Records (Summer Work Experience)
Cardiac Institute of Central California
06.2017 - 08.2017
Associate of Science - undefined
Madera Community College
High School Diploma - undefined
Madera High School