Sofia Canaan
Miami,FL
Summary
Dependable employee with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
2
2
years of professional experience
Work History
Crew Member
Cold Stone Creamery
08.2022 - Current
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Upheld high standards of productivity and quality in operations.
- Assisted patrons in making menu selections.
- Stocked shelves and cases with new or transferred items.
- Answered customer questions and took orders.
- Verified orders and bagged items for easy transport.
Temporary Youth Summer Camp Counselor
Circle C Youth Ranch
06.2024 - 07.2024
- Provided emotional support to campers when needed, fostering a sense of belonging within the community.
- Maintained accurate records of camper attendance and incident reports
- Collaborated with fellow counselors to develop innovative ideas for program improvement.
- Managed daily operations of the youth summer camp, ensuring smooth program delivery.
Education
Bachelor of Science - Psychology
Florida International University
Miami, FL04.2026
Associate of Science - Psychology
Miami Dade College
Miami, FL12.2024
Westwood Christian School
05.2022
Skills
- Machine Operations
- Safety
- Line Efficiency
- Workplace Efficiency
- Company standards
- Inventory restocking
- Guest inquiries
- Order taking
- Cash register operations
- Superior communication skills
- Decision-Making
- Relationship Building
- Conflict resolution and mediation
- Positive Engagement
- Creative and Energetic
- Enforcing Rules
- Issue identification and resolution
Timeline
Temporary Youth Summer Camp Counselor
Circle C Youth Ranch
06.2024 - 07.2024
Crew Member
Cold Stone Creamery
08.2022 - Current
Bachelor of Science - Psychology
Florida International University
Associate of Science - Psychology
Miami Dade College
Westwood Christian School
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