Sofia Carlson
Wilbraham,MA
Summary
Reliable employee providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers. Good people skills and strong ability to problem solve in a fast paced environment.
Overview
3
3
years of professional experience
Work History
Ice Cream Server
The Apple Place
10.2020 - Current
- Checked on dining areas frequently to clean up spills, wipe down tables, and restock stations.
- Kept kitchen, counter, and dining areas cleaned and sanitized.
- Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
- Collaborated with management to develop marketing and promotional activities, while being flexible with a constantly changing menu.
- Greeted incoming customers and provided reliable, friendly customer service.
Assistant
Attorney David G. Carlson
06.2020 - Current
- Developed and maintained filing systems to facilitate easy access to information.
- Corresponded with clients with friendliness and professionalism.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to attorneys.
Education
Bachelor of Science - Nursing
University of Vermont
Burlington, VT05.2026
High School Diploma -
Minnechaug Regional High School
Wilbraham, MA05.2022
Skills
- Cleaning and Organization
- Customer Needs Assessments
- Customer Service
- Time Management
- Communication skills
- Teamwork
- Flexibility
- Proficiency in math
Timeline
Ice Cream Server
The Apple Place
10.2020 - Current
Assistant
Attorney David G. Carlson
06.2020 - Current
Bachelor of Science - Nursing
University of Vermont
High School Diploma -
Minnechaug Regional High School
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