Sofia Chavarria
Auburn,USA
Summary
Dynamic and highly motivated professional dedicated to advancing education while establishing a stable, long-term career. A strong commitment to personal and professional growth drives the pursuit of opportunities that foster development and contribute positively to organizational success. With an optimistic outlook and proactive approach, readiness to embrace challenges and leverage skills for impactful results is evident. Seeking a role that aligns with aspirations for continuous learning and meaningful contributions.
Overview
7
7
years of professional experience
Work History
Salesperson/Delivery Coordinator
BILL CRAM CHEVROLET
08.2025 - Current
- Proactively engaged with clients and conducted in-depth needs assessments to determine their ideal vehicle based on lifestyle, budget and personal preference
- Conducted vehicle tours highlighting features and benefits
- Engaging with internet generated leads by phone or email
- Scheduling and confirming appointments
- Entering customer’s data from credit applications in compliance with dealership and lender guidelines
- Assisting customers through DMV and loan documentations to ensure accurate completion
- Built strong customer relationships through effective communication and product knowledge.
- Analyzed customer feedback to refine service delivery and increase satisfaction levels.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Sales associate
MCX PACKAGE STORE
05.2021 - 08.2025
- Initiated customer interactions by identifying purchase intent
- Assisting customers with locating merchandise
- Answering phone calls from prospective customers
- Organizing inventory
- Handling high volumes of cash/card transactions
- Maintaining professionalism within a military installation
- Processed transactions efficiently, maintaining accuracy in cash handling and credit card processing.
- Developed strong customer relationships through personalized service and follow-up communications.
- Trained new staff on sales techniques, product knowledge, and store policies to enhance team performance.
- Managed returns, exchanges and refunds in accordance with store policy.
Team member
MOE’S SOUTHWEST GRILL
04.2019 - 02.2020
- Greeting customers
- Properly handling food in compliance to safety regulation
- Reviewing inventory to ensure proper storage temperatures and expiration dates
- Handling high volumes of customers while executing accurate service in a timely manner
- Preparing large portions of meals for catering events
- Maintained cleanliness and organization of workstations to uphold health standards.
- Assisted in training new team members on operational procedures and best practices.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Gar-Field Senior High School
Woodbridge, VA06-2017
General Studies
Germanna Community College
Locust Dale, VASkills
- Data Entry
- VIN Solutions
- Customer service
- Efficient time management
- Positive attitude
- Customer engagement
- Reliability
- Dependability
- Flexible scheduling
- Toddler care experience
- Childcare
Languages
Spanish
Limited Working
Timeline
Salesperson/Delivery Coordinator
BILL CRAM CHEVROLET
08.2025 - Current
Sales associate
MCX PACKAGE STORE
05.2021 - 08.2025
Team member
MOE’S SOUTHWEST GRILL
04.2019 - 02.2020
High School Diploma -
Gar-Field Senior High School
General Studies
Germanna Community College