Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sofia Coley

Clarksville,TN

Summary

Versatile and dynamic professional with a background in diverse roles across Compass Group and Walmart, showcasing exceptional multitasking and customer service skills. Excelled in enhancing food safety and inventory management, achieving significant improvements in efficiency and customer satisfaction. Proven ability in fostering team collaboration and driving positive outcomes through effective communication and organizational talents.

Overview

5
5
years of professional experience

Work History

Cook

Compass Group
10.2024 - Current
  • Prepared diverse menu items by following standardized recipes and presentation guidelines.
  • Cooked meals to meet customer dietary preferences and special requests.
  • Monitored food safety standards to uphold health regulations.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Stocking Associate

Walmart
03.2023 - 10.2024
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
  • Maintained effective team member communication.
  • Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.

RBT

Kaleidoscope Behavior Analysis and Therapy
10.2022 - 02.2023
  • Supported clients in practicing daily living skills to boost independence.
  • Implemented instructional activities to promote skill acquisition.
  • Communicated regularly with families to provide updates on progress.
  • Shared observations with supervisors to enhance treatment plans.
  • Conducted regular observations for identifying triggers and developing strategies.
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Promoted socialization and peer interaction with group activities and play-based learning.

Front End Team Lead

Walmart
07.2020 - 10.2022
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Education

Bachelor Of Health Science - Health Sciences

Nashville State Community College
Clarksville

GED -

West Creek High School
Clarksville, TN
05.2020

Skills

  • Customer service
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Sanitation
  • Hospitality and service industry background

Timeline

Cook

Compass Group
10.2024 - Current

Stocking Associate

Walmart
03.2023 - 10.2024

RBT

Kaleidoscope Behavior Analysis and Therapy
10.2022 - 02.2023

Front End Team Lead

Walmart
07.2020 - 10.2022

Bachelor Of Health Science - Health Sciences

Nashville State Community College

GED -

West Creek High School

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Sofia Coley