Sofia Cortez
Escondido,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking person who is devoted to Nursing and hopes to help and gain experience with the help of the rest of the team!
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
KFC Restaurant
San Marcos, California
02.2024 - Current
- Directed team members during busy periods to maintain operational efficiency.
- Managed inventory levels and conducted regular stock checks for supplies.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Team Leader
Famous Beach Ice
Poway, California
03.2025 - 09.2025
- Trained staff on customer service techniques and product knowledge.
- Lead a team of 4-5 people per shift, making sure we were always productive and on task.
- Set specific goals for projects to measure progress and evaluate end results.
Education
High School Diploma -
Del Lago Academy Campus of Applied Science
1740 Scientific Trail Way, Escondido, CA06-2025
Some College (No Degree) - Nursing
Cal State University of San Marcos
333 S Twin Oaks Valley Rd, San Marcos, 92096Skills
- Customer service
- Team leadership
- Conflict resolution
- Organization and time management
- Calm under pressure
- Computer skills
- Flexible and adaptable
- Supervision and leadership
Certification
- Seal of Biliteracy in English and Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Team Leader
Famous Beach Ice
03.2025 - 09.2025
Supervisor
KFC Restaurant
02.2024 - Current
High School Diploma -
Del Lago Academy Campus of Applied Science
Some College (No Degree) - Nursing
Cal State University of San Marcos