Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
INTERNATIONAL PROFILE
Timeline
Generic

Sofia Couture

Irvine,USA

Summary

Multilingual Psychology graduate with professional experience in behavioral health, patient coordination, education, and international program leadership. Experienced working across the United States, Canada, and Europe, with a strong desire to build a long-term career living and working abroad. Recognized for strong adaptability, cultural awareness, and the ability to manage multiple responsibilities simultaneously in fast-paced international environments. Skilled in mental health intake assessments, crisis support, tutoring, client relations, and cross-cultural communication while supporting diverse populations. Fluent in English, French, and Spanish and passionate about global mobility, multicultural environments, and international collaboration. Core strengths include: mental health support, case coordination, client intake, crisis intervention, education & tutoring, healthcare administration, customer experience, multitasking, and international program supervision.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Amen Clinics
Costa Mesa, California
08.2025 - Current
  • Coordinate patient care logistics in a high-volume behavioral health clinic supporting psychiatrists and clinical teams
  • Prepare clinical documentation and patient records to ensure efficient treatment delivery
  • Educate patients on treatment plans, follow-up steps, and clinical procedures
  • Process medication refill requests and communicate with pharmacies and medical providers
  • Manage appointment scheduling, billing verification, and payment coordination
  • Provide emotional support to patients experiencing anxiety, panic attacks, or distress
  • Apply crisis intervention and de-escalation techniques to maintain patient safety

International Student Counselor & French Tutor

ACA Summer Program
Florence, Italy
06.2025 - 07.2025
  • Supervised international students in a multicultural summer program environment
  • Organized cultural, recreational, and educational activities for global participants
  • Simultaneously worked as a French tutor for international students, teaching language skills and supporting communication development
  • Ensured student safety, wellbeing, and adherence to program guidelines
  • Coordinated with teachers, staff, and families across multiple countries
  • Administered medications according to safety and health protocols
  • Demonstrated strong adaptability and multitasking by balancing supervision, tutoring, and program responsibilities
  • Fostered cross-cultural engagement and international community building

Intake Counselor

Homewood Health
Montreal, Quebec
10.2023 - 06.2025
  • Conducted mental health intake assessments for clients seeking psychological, legal, and nutritional support through Employee Assistance Programs (EAP)
  • Evaluated client needs and referred individuals to appropriate healthcare professionals
  • Managed high-volume phone and digital client communications
  • Scheduled and coordinated appointments across multiple services
  • Demonstrated active listening, empathy, and culturally sensitive care
  • Identified potential client risk factors and escalated urgent cases appropriately
  • Collaborated with multidisciplinary teams including therapists, physicians, and social workers

Child Care Worker

Canyon Kinder Haus
Laguna Beach, California
01.2023 - 04.2023
  • Supported early childhood development through structured learning and play activities
  • Maintained a safe and organized classroom environment
  • Prepared meals and assisted with daily routines
  • Communicated regularly with parents regarding children’s progress

Security Officer

GardaWorld
Montreal, Quebec
11.2021 - 03.2022
  • Monitored public environments and ensured compliance with public safety regulations
  • Maintained calm and secure spaces during high-traffic periods
  • Responded to incidents and enforced safety guidelines

Sales Associate

Lush Cosmetics
Pleasanton, California
01.2021 - 08.2021
  • Delivered personalized retail experiences to approximately 50 customers daily
  • Provided product consultations and recommendations
  • Supported daily sales targets through upselling and product linking strategies
  • Processed transactions, exchanges, and returns
  • Maintained merchandising standards and store organization

French Tutor

Danville, California
01.2020 - 06.2021
  • Taught French pronunciation, grammar, reading comprehension, and conversation
  • Developed customized learning activities for children and adults
  • Evaluated student progress and provided structured feedback

Receptionist

Utopia Tanning & Spa
San Ramon, California
06.2020 - 12.2020
  • Managed front-desk operations including scheduling and client intake
  • Answered multi-line phones and handled appointment coordination
  • Promoted services and retail products to clients
  • Managed opening/closing procedures and register reconciliation

Education

Bachelor of Arts - Psychology, Law & Society

Concordia University
Montreal, Quebec

Skills

  • Mental Health Intake & Risk Assessment
  • Patient Care Coordination
  • Crisis Support & De-escalation Techniques
  • Behavioral Health Administration
  • Client Relationship Management (CRM)
  • Cross-Cultural Communication
  • Multilingual Client Support
  • International Student Supervision
  • Appointment Scheduling & Care Logistics
  • Conflict Resolution
  • Customer Experience & Service Excellence
  • Team Collaboration in Multidisciplinary Settings
  • Administrative Operations & Documentation

Certification

  • CPR & First Aid
  • Food Handler Certification

LANGUAGES

English — Fluent
French — Fluent
Spanish — Fluent

INTERNATIONAL PROFILE

  • Professional experience living and working across United States, Canada, and Italy
  • Strong motivation to live abroad and develop an international career
  • Highly adaptable to new cultures, environments, and international teams
  • Proven ability to multitask and manage multiple roles simultaneously in global settings
  • Passionate about cultural exchange, languages, and international collaboration

Timeline

Patient Care Coordinator

Amen Clinics
08.2025 - Current

International Student Counselor & French Tutor

ACA Summer Program
06.2025 - 07.2025

Intake Counselor

Homewood Health
10.2023 - 06.2025

Child Care Worker

Canyon Kinder Haus
01.2023 - 04.2023

Security Officer

GardaWorld
11.2021 - 03.2022

Sales Associate

Lush Cosmetics
01.2021 - 08.2021

Receptionist

Utopia Tanning & Spa
06.2020 - 12.2020

French Tutor

01.2020 - 06.2021

Bachelor of Arts - Psychology, Law & Society

Concordia University