Sofia DeFine
Mesa,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. With an AAS in Forensic Science with an emphasis in evidence collection.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
China Palace
08.2020 - Current
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Tempe, AZ05.2025
Associate of Applied Science - Forensic Science
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05.2023
High School Diploma -
Red Mountain High School
Mesa, AZ05.2021
Certificate of Completion - Criminal Justice
East Valley Institute of Technology
Mesa, AZ05.2021
Skills
- Conflict Resolution
- Bill Computation
- Menu Memorization
- Coordinating Tasks
- Service Prioritization
- Complex Problem-Solving
- Customer Service
- Reliable
Timeline
Restaurant Hostess
China Palace
08.2020 - Current
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Associate of Applied Science - Forensic Science
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Red Mountain High School
Certificate of Completion - Criminal Justice
East Valley Institute of Technology
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