Sofia De Pastino
Missoula,MT
Summary
Enthusiastic receptionist with career success providing many services to guests. Guarantees accurate schedules and responds to guest's questions. Keeps workspace organized and clean while delivering quality communication and administration services. Greets clients warmly to deliver comfort and ease during scheduled visits.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Spa Receptionist
Float Missoula
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Handled cash payments and processed credit card transactions.
- Escorted clients to spa areas and treatment rooms
- Assisted with securing paperwork completion.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Introduced new products to consumers by informing clients about use and benefits.
- Updated customer records and maintained accurate client information.
- Kept rooms clean and sanitary
Cook and Cashier
Splash Montana
06.2021 - 08.2022
- Worked 2 seasons, June - August
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cashier
A Carousel For Missoula And Dragon Hollow
02.2022 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Hellgate High School
Missoula, MT06.2024
Skills
- Product Promotion
- Guest Satisfaction
- Membership Programs
- Greeting Clients
- Spa Treatment Services Expertise
- Cash Register Operations
- Manage Files
- Client Needs Assessment
- Checkout Services
- Aesthetics
- Opening and Closing Skills
- Front Desk Management
Certification
- First Aid/CPR Certified
Timeline
Spa Receptionist
Float Missoula
04.2023 - Current
Cashier
A Carousel For Missoula And Dragon Hollow
02.2022 - 06.2022
Cook and Cashier
Splash Montana
06.2021 - 08.2022
High School Diploma -
Hellgate High School
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