- Fitness
- Pickleball
- Fashion and Style
Sofia Eaton
Spring,TX
Summary
Guest-focused retail associate with experience in customer engagement, product education, and omni-channel fulfillment. Skilled in solution-based selling, POS systems, and supporting team operations in fast-paced environments. Reliable, adaptable, and committed to delivering a positive and inclusive guest experience.
Overview
6
6
years of professional experience
Work History
New Home Specialist Intern
LGI Homes
Woodlands, TX
06.2025 - 08.2025
- Executed high-volume outbound prospecting through cold calls, email, text, and personalized video emails to engage new and dormant leads.
- Re-activated aged inquiries by implementing a structured multi-touch follow-up strategy across multiple channels.
- Qualified prospects, handled objections, and set appointments for the sales team, supporting pipeline growth.
- Pitched a summer project proposal to executive leadership (CEO, CFO, CMO).
- Captured community photo/video content for social media and personalized customer outreach.
Sales Associate
Anthropologie
Woodlands, TX
06.2023 - 03.2023
- Contributed to daily/weekly sales quota attainment.
- Collaborated with coworkers to reach store goals; YTD revenue is about $2.4M with a YTD comp of 31%.
- Provided training for new employees on sales techniques, inventory management, and customer transactions.
- Increased sales by 15% through effective upselling techniques and personalized customer service.
Receptionist
REMAX Real Estate
Cypress, TX
06.2022 - 07.2022
- Operated office-related administrative tasks including directing calls from customers to office personnel and processing payments for agents.
- Streamlined office processes, reducing response time to client inquiries by 20%.
Cheer Coach
Northland Christian School
Houston, TX
08.2019 - 05.2022
- Led Practices, developed routines, and coached athletes on safety and performance.
Education
Bachelor of Business Administration - Marketing and Entrepreneurship
C. T. Bauer College of Business, University of Houston
Houston, TX05-2026
Skills
- Customer experience & relationship building
- Product knowledge & solution-based selling
- Team-oriented & fast-paced adaptability
- Omni-channel order fulfillment
Interests
Timeline
New Home Specialist Intern
LGI Homes
06.2025 - 08.2025
Sales Associate
Anthropologie
06.2023 - 03.2023
Receptionist
REMAX Real Estate
06.2022 - 07.2022
Cheer Coach
Northland Christian School
08.2019 - 05.2022
Bachelor of Business Administration - Marketing and Entrepreneurship
C. T. Bauer College of Business, University of Houston
Key Competencies
- Leadership: Dream Team CEO for Wolff Center Team.
- Sales and Prospecting: Cold Calling, Appointment Setting, Objection Handling.
- Customer Service: Provide customers a positive shopping experience with creative styling solutions.
- Sales Excellence: Proficient at upselling and cross-selling strategies to maximize sales.
- Problem Solving: Ability to handle customer complaints or issues quickly and effectively.