Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Key Competencies
Generic

Sofia Eaton

Spring,TX

Summary

Guest-focused retail associate with experience in customer engagement, product education, and omni-channel fulfillment. Skilled in solution-based selling, POS systems, and supporting team operations in fast-paced environments. Reliable, adaptable, and committed to delivering a positive and inclusive guest experience.

Overview

6
6
years of professional experience

Work History

New Home Specialist Intern

LGI Homes
Woodlands, TX
06.2025 - 08.2025
  • Executed high-volume outbound prospecting through cold calls, email, text, and personalized video emails to engage new and dormant leads.
  • Re-activated aged inquiries by implementing a structured multi-touch follow-up strategy across multiple channels.
  • Qualified prospects, handled objections, and set appointments for the sales team, supporting pipeline growth.
  • Pitched a summer project proposal to executive leadership (CEO, CFO, CMO).
  • Captured community photo/video content for social media and personalized customer outreach.

Sales Associate

Anthropologie
Woodlands, TX
06.2023 - 03.2023
  • Contributed to daily/weekly sales quota attainment.
  • Collaborated with coworkers to reach store goals; YTD revenue is about $2.4M with a YTD comp of 31%.
  • Provided training for new employees on sales techniques, inventory management, and customer transactions.
  • Increased sales by 15% through effective upselling techniques and personalized customer service.

Receptionist

REMAX Real Estate
Cypress, TX
06.2022 - 07.2022
  • Operated office-related administrative tasks including directing calls from customers to office personnel and processing payments for agents.
  • Streamlined office processes, reducing response time to client inquiries by 20%.

Cheer Coach

Northland Christian School
Houston, TX
08.2019 - 05.2022
  • Led Practices, developed routines, and coached athletes on safety and performance.

Education

Bachelor of Business Administration - Marketing and Entrepreneurship

C. T. Bauer College of Business, University of Houston
Houston, TX
05-2026

Skills

  • Customer experience & relationship building
  • Product knowledge & solution-based selling
  • Team-oriented & fast-paced adaptability
  • Omni-channel order fulfillment

Interests

  • Fitness
  • Pickleball
  • Fashion and Style

Timeline

New Home Specialist Intern

LGI Homes
06.2025 - 08.2025

Sales Associate

Anthropologie
06.2023 - 03.2023

Receptionist

REMAX Real Estate
06.2022 - 07.2022

Cheer Coach

Northland Christian School
08.2019 - 05.2022

Bachelor of Business Administration - Marketing and Entrepreneurship

C. T. Bauer College of Business, University of Houston

Key Competencies

  • Leadership: Dream Team CEO for Wolff Center Team.
  • Sales and Prospecting: Cold Calling, Appointment Setting, Objection Handling.
  • Customer Service: Provide customers a positive shopping experience with creative styling solutions.
  • Sales Excellence: Proficient at upselling and cross-selling strategies to maximize sales.
  • Problem Solving: Ability to handle customer complaints or issues quickly and effectively.