Sofia Gonzales
Tehachapi,CA
Summary
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Service Specialist/Floral
Save Mart
04.2023 - Current
- Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Increased sales through effective merchandising and attractive displays, showcasing seasonal offerings.
Cashier
Sail Thru
05.2021 - 07.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Little Ceasars
09.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Waitress/Cashier
Primos Burgers
04.2020 - 08.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Diploma -
Tehachapi High School
05.2020
Skills
- Good Communication Skills
- Responsible
- Excellent time management skills
- Works well with others
- Good Listener
- Excellent customer service
References
- Adrien Serrato, Store Manager, (661) 917-1265, 851 Tucker Rd, Tehachapi, CA
- Victor Villalobos, Store Manager, (661) 489-2448, 532 CA-202, Tehachapi, CA
- Oscar Santiago, Manager, (611) 565-8843, 532 CA-202, Tehachapi, CA
- Christine Hernandez, Owner/Manager, (661) 754-1840, 118 E F ST, Tehachapi, CA
Timeline
Service Specialist/Floral
Save Mart
04.2023 - Current
Cashier
Sail Thru
05.2021 - 07.2023
Cashier
Little Ceasars
09.2020 - 04.2021
Waitress/Cashier
Primos Burgers
04.2020 - 08.2020
Diploma -
Tehachapi High School