Sofia Gonzalez
Thousand Palms,CA
Summary
Working at Cheekys, significantly improved table readiness, contributing to a cleaner dining environment. I learned how to become skilled in time management, exceptional communication, and adapt a fostering team collaboration maintaining high cleanliness standards. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Busser
Cheekys
04.2022 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Retail Merchandise Associate
Kohls
08.2019 - 01.2020
- Developed positive relationships with customers, fostering loyalty and repeat business through personalized assistance.
- Reduced out-of-stock occurrences with diligent inventory management and prompt restocking efforts.
- Contributed to successful seasonal transitions by participating in comprehensive merchandise resets and floor moves.
- Assisted customers with finding desired products, offering expert advice on purchases and related items.
Host
Bernie's
12.2018 - 07.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA06.2019
Skills
Time Management
Cleaning and sanitizing
Team Collaboration
Cleanliness Maintenance
Attention to Detail
Exceptional communication
Detail Oriented
volunteer
Palm Springs Animal Shelter (2018-2020)
Timeline
Busser
Cheekys
04.2022 - Current
Retail Merchandise Associate
Kohls
08.2019 - 01.2020
Host
Bernie's
12.2018 - 07.2019
High School Diploma -
Rancho Mirage High School
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