Sofia Gonzalez
North Miami Beach,FL
Summary
Behavior Technician in the process of getting a license (by October 2024). Experienced in working with children. Currently pursuing Psychology BA at FIU (graduating 2025). Caring, compassionate, patient, and well-organized with excellent communication, interpersonal and social skills. Passionate about caring for children on the Spectrum and providing the highest quality of services to clients with special needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dental Options
03.2024 - Current
- Greet patients when they arrive at the dentist's office
- Schedule appointments for patients
- Maintain patient accounts and records
- Prepare and send patient bills
- Submit patient claims to insurance companies
- Assist patients in filling out required intake and medical forms
Babysitter
01.2020 - 03.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Server
The Cheesecake Factory
08.2022 - 03.2024
- Provide excellent customer services
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings
Sales Supervisor
Reformation
01.2022 - 01.2023
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Children Classroom Volunteer
01.2019 - 01.2020
- Established a positive classroom environment that fostered mutual respect and collaboration among students.
- Served as a mentor to new volunteers, modeling effective teaching strategies and providing guidance throughout their onboarding process.
- Provided one-on-one support to students struggling with coursework, resulting in significant improvement in their academic performance.
- Utilized various assessment tools to measure student progress accurately, adjusting instructional tactics accordingly for optimal results.
Education
Bachelor's - Psychology and Pre Medicine
Florida International University
12.2025
High School Diploma -
Mdvs
Miami05.2022
Skills
Data Collection
Social Skills Development
Reinforcement Strategies
Individualized Education Plans
Incidental Teaching
Willing to travel and relocate
Certification
- Registered Behavior Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Dental Options
03.2024 - Current
Server
The Cheesecake Factory
08.2022 - 03.2024
Sales Supervisor
Reformation
01.2022 - 01.2023
Babysitter
01.2020 - 03.2024
Children Classroom Volunteer
01.2019 - 01.2020
Bachelor's - Psychology and Pre Medicine
Florida International University
- Registered Behavior Technician
High School Diploma -
Mdvs
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