Sofia Hague
Brownsburg,Indiana
Summary
Dynamic leader with proven multitasking and problem-solving skills honed at Twin Power Scanner and other roles. Excelled in high-pressure environments, ensuring seamless operations and fostering team collaboration. Demonstrated exceptional verbal communication and leadership, driving efficiency and positive outcomes. Achieved significant improvements in customer service and operational standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Ricks Cafe Boatyard
Indianapolis, IN
06.2024 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees to perform duties.
Manager
Twin Power Scanner
Indianapolis, Indiana
05.2022 - Current
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership during times of organizational change or crisis situations.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Delegated work to staff, setting priorities and goals.
- Negotiated contracts with vendors to secure favorable terms and pricing.
Program Leader
Brownsburg Parks
Brownsburg, Indiana
01.2022 - 06.2024
- Obtain responsibility for the health and welfare of children, including supervising assigned aspects of the program.
- Highly organized and detail-oriented.
- Ability to work in fast-paced, high-pressure conditions.
- Monitor the work environment and safety conditions to make sure no kids or adults get injured.
- Strong communication among co-workers, parents, and children.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Brownsburg High School
Brownsburg, IndianaSkills
- Verbal and written communication
- Multitasking
- Task prioritization
- Problem solving
- Leadership
- Time Management
- Empathy
- Strong work ethic
- Team collaboration
Hobbies and Interests
Choir has been something I have loved and enjoyed since I was young. With now being in the top show choir in my school and being called the Vice President it is such an accomplishment. We travel all around Indiana to compete against some of the best groups around us. With a lot of dedication and hard work we have become a group that is hard to beat
Languages
Spanish, Bilingual
Languages
Spanish
Native/ Bilingual
Certification
- Liquor licenses.
- CPR Certificate.
Accomplishments
- Academic Honors.
- Leadership and Teamwork Success.
- Innovation and Problem Solving.
Affiliations
- I played softball for 12 years.
- I was a part of my high school's top women's show choir for three years and later became the vice president.
- I love the outdoors and go kayaking every weekend during the summer
Timeline
Server
Ricks Cafe Boatyard
06.2024 - Current
Manager
Twin Power Scanner
05.2022 - Current
Program Leader
Brownsburg Parks
01.2022 - 06.2024
- Liquor licenses.
- CPR Certificate.
High School Diploma -
Brownsburg High School
Similar Profiles
Lauren BeamanLauren Beaman
Barista at Cafe 1827Barista at Cafe 1827
Agustin PortilloAgustin Portillo
Hospitality Worker at Ricks BoatyardHospitality Worker at Ricks Boatyard
Shelby WhitesideShelby Whiteside
Waitress/Bartender at Rick's Cafe BoatyardWaitress/Bartender at Rick's Cafe Boatyard