Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Quote
Timeline
SalesAssociate

Sofia Hernandez

Doral

Summary

Experienced Sales Associate with proven expertise in client support and inventory management. Excelled at Gap Factory Outlet by boosting customer satisfaction and seamless financial transactions. Known for engaging communication and effective teamwork, consistently enhancing sales and operational efficiency. Skilled in cash handling and problem-solving, driving positive outcomes in fast-paced retail environments. My approach has consistently improved store performance and customer service standards.

Overview

2
2
years of professional experience

Work History

Sales Associate

Gap Factory Outlet
09.2022 - 06.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Columbia Sportswear
08.2023 - 12.2024
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Sales Associate

Vineyard Vines Outlet
11.2024 - Current
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Downtown Doral Charter Upper School
Miami, FL
06-2023

Skills

  • Client Support
  • Cross-Functional Teamwork
  • Effective Time Management
  • Problem-solving skills
  • Engaging Communication Style
  • Cash Handling Proficiency
  • Inventory Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Important To Me

Healthcare benefits401k matchPaid time offStock Options / Equity / Profit SharingTeam Building / Company RetreatsCareer advancement

Quote

You often meet your fate on the road you take to avoid it.
French proverb

Timeline

Sales Associate

Vineyard Vines Outlet
11.2024 - Current

Sales Associate

Columbia Sportswear
08.2023 - 12.2024

Sales Associate

Gap Factory Outlet
09.2022 - 06.2023

High School Diploma -

Downtown Doral Charter Upper School

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Sofia Hernandez