Sofia James
Marlboro,NJ
Summary
As an organized and dependable candidate, I consistently demonstrate my ability to effectively manage multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals and contribute to collective success. Strong work ethic and ability to work independently, motivated to continuously improve processes and drive efficiency. Exceptional multitasking skills, commitment to teamwork, problem-solving, and organization enable me to excel in any task.
Overview
6
6
years of professional experience
Work History
Waitress
Olde Silver Tavern
05.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Waitress/Hostess
Anthony's Coal Fired Pizza
08.2018 - 05.2024
- Responsible for accommodating all guests at a function while circulating the room
- Provide information on specials, menu signatures, and monthly rotating taps
- Developed and maintained positive working relationships with others to reach relevant college coursework business goals
- Appropriately suggested additional items to customers to increase restaurant sales
- Improve customer service in response to feedback from guests; foster courteous communication with team members
- Maintained composure in stressful situations or when handling large crowds on peak hours, and assisted associates as necessary.
Education
Bachelor of Science - Biology
Seton Hall
South Orange, NJ05.2024
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Service prioritization
- Memory retention
- Fast Learner
- Time Management
- Attention to Detail
- Punctual and Reliable
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information
Volunteer at ProFysio Physical Therapy Clinic during May 2023-August 2023.
Timeline
Waitress
Olde Silver Tavern
05.2024 - Current
Waitress/Hostess
Anthony's Coal Fired Pizza
08.2018 - 05.2024
Bachelor of Science - Biology
Seton Hall
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