Sofia Johansen
Sunnyvale,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Kona Kai Swim & Racquet Club
Santa Clara, CA
08.2023 - Current
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors and provided general information about the company.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Performed basic bookkeeping duties such as preparing invoices and processing payments.
Activities Assistant
Ceder Creek Alzheimer's and Dementia Care Center
Los Gatos, CA
11.2021 - 08.2022
- Organized and implemented activities to meet the individual needs of each resident.
- Monitored safety and cleanliness during activities.
- Encouraged residents to participate in leisure activities according to their abilities.
- Provided one-on-one assistance with activities for those who needed it.
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Kept activities spaces organized, clean and tidy.
Studio Coordinator
Franco Uomo
San Jose, CA
08.2021 - 11.2021
- Organized studio area by collaborating across team members on priorities, functions and common goals.
- Accomplished multiple tasks within established timeframes.
- Answered phone calls and scheduled appointments
Barista
Peets Coffee And Tea
Sunnyvale, CA
04.2021 - 07.2021
- Maintained supply levels in counter and customer areas to meet typical demands.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Operated cash registers to process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Sales Associate
Party City
Sunnyvale, CA
10.2019 - 03.2021
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
Sales Associate
Stein Mart
Sunnyvale, CA
02.2019 - 07.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
Education
Bachelor of Science - Information Science & Data Analytics
San Jose State University
San Jose, CA06-2026
Associate of Arts - Liberal Arts - Science, Math, And Engineering
De Anza College
Cupertino, CA06-2024
Skills
- Exceptional Customer service
- Bookkeeping
- Scheduling
- Excellent people skills
- Highly organized
- Quality Assurance
- Data Entry
Languages
Russian
Native/ Bilingual
Timeline
Administrative Assistant
Kona Kai Swim & Racquet Club
08.2023 - Current
Activities Assistant
Ceder Creek Alzheimer's and Dementia Care Center
11.2021 - 08.2022
Studio Coordinator
Franco Uomo
08.2021 - 11.2021
Barista
Peets Coffee And Tea
04.2021 - 07.2021
Sales Associate
Party City
10.2019 - 03.2021
Sales Associate
Stein Mart
02.2019 - 07.2019
Bachelor of Science - Information Science & Data Analytics
San Jose State University
Associate of Arts - Liberal Arts - Science, Math, And Engineering
De Anza College
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