Sofia Kharchenko
Tampa,FL
Summary
Dynamic and dedicated waitress with proven expertise at Brother Bruno's, excelling in high-pressure environments. Recognized for outstanding customer service and strong multitasking abilities, ensuring prompt and accurate order delivery. Proficient in cash handling and POS operations, consistently enhancing guest experiences and maintaining a welcoming atmosphere.
Developed exceptional customer service skills in a fast-paced restaurant environment, seeking to transition into a new field. Possesses strong abilities in communication and teamwork, along with a knack for problem-solving. Aims to leverage these transferable skills to excel in a new professional setting.
Overview
2
2
years of professional experience
Work History
Waitress
Brother Bruno's
08.2023 - 08.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
- Processed orders and sent them to kitchen employees for preparation.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience. Efficiently, teams were ready to meet customer needs.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Chester Academy
Chester, NYBachelor of Science - Biomedical Sciences
University of South Florida
Tampa, FL05-2029
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Cash handling
- Time management
- Dining customer service
- Point of sale (POS) system operations
- Table bussing
- Supply restocking
- Order accuracy
Languages
English
Native or Bilingual
Timeline
Waitress
Brother Bruno's
08.2023 - 08.2025
High School Diploma -
Chester Academy
Bachelor of Science - Biomedical Sciences
University of South Florida
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