Sofia Krecisz
Lewiston,NY
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with a smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. While also knowing dietary restrictions to assure an amazing experience every time.
Overview
5
5
years of professional experience
Work History
Waitress Trainee
Country Cottage Restaurant
Pendleton, NY
04.2020 - Current
- Assisted with food preparation tasks as requested by the head chef.
- Greeted customers and provided menus.
- Learned to properly handle cash transactions and process credit card payments.
- Provided excellent customer service during meal times.
- Informed customers of daily specials and menu changes.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
Cashier
Village Bake Shoppe
Lewiston, NY
08.2023 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
St. Bonaventure University
Saint Bonaventure, NY05-2028
Skills
- Table Setting
- Menu knowledge
- Reservation Management
- Order Taking
- Food Delivery
- Food Running
- Supply Restocking
- Table Bussing
- Menu Memorization
- Cash Handling
- Exceptional customer service
- Special dietary requirements
Timeline
Cashier
Village Bake Shoppe
08.2023 - 10.2024
Waitress Trainee
Country Cottage Restaurant
04.2020 - Current
High School Diploma -
St. Bonaventure University
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