Sofia Leal
Baytown,TX
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
HEB Grocery Store
Baytown, TX
02.2024 - Current
- Processed customer transactions efficiently while multitasking, checking identification to verify age, and preventing underage consumption of alcohol or tobacco.
- Maintained a clean and organized checkout area for optimal customer experience.
- Managed cash register operations, POS systems, and handled various payment methods, such as cash, credit, and checks.
Server/Manager
Denny's Restaurant
Baytown, TX
01.2023 - 03.2024
- Audited cash registers at the end of each shift for accuracy.
- Trained and supervised team members on customer service standards.
- Served breakfast, lunch, and dinner to customers for small parties of 1-2 to parties of 8 or more.
- Developed and maintained positive relationships with customers and vendors.
Cashier
Chipotle Mexican Grill
Mont Belvieu, TX
07.2022 - 11.2022
- Handled transactions with customers while ensuring a clean atmosphere and dining area for guests.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Cross-trained to ensure a smooth flow of operations between differing departments.
Manager
Denny's
La Porte, TX
03.2021 - 06.2022
- Audited cash registers at the end of each shift for accuracy.
- Trained new employees on customer service standards and operational procedures.
- Served breakfast, lunch, and dinner to customers for small parties of 1-2, to parties of 8 or more.
- Memorized over 30 menu items, specials, and prices for customer recommendations.
Education
Associate's degree - General Studies
Lee College
Baytown, TX12-2023
High school diploma -
Robert E Lee High School
Baytown, TX05.2020
Skills
- Team leadership
- Food safety compliance
- Problem solving
- Time management
- Cash drawer balancing
- Liquor regulations and compliance
- Employee training
- Microsoft Word, Excel
- Attention to detail
Certification
- TABC Certified
- ServSafe Food Handler
- Adult and Pediatric First Aid/CPR/AED
- Microsoft Excel Cerfication
Timeline
Cashier
HEB Grocery Store
02.2024 - Current
Server/Manager
Denny's Restaurant
01.2023 - 03.2024
Cashier
Chipotle Mexican Grill
07.2022 - 11.2022
Manager
Denny's
03.2021 - 06.2022
Associate's degree - General Studies
Lee College
High school diploma -
Robert E Lee High School
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