Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Llanes

Miami

Summary

I am a hardworking, trustworthy, and client-oriented 20-year-old adult with proven language and problem-solving skills. My goal is to aim to leverage my abilities to successfully fulfill the position available at your company.

Overview

2
2
years of professional experience

Work History

Sales Advisor

Best Buy
04.2023 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Responded to in-person and telephone requests for information about company offerings.

Education

Associate of Science - Veterinary Science

Miami Dade College
Miami, FL
05-2026

High School Diploma -

John A. Ferguson High School
Miami, FL
06-2023

Skills

  • Sales experience
  • Customer service experience
  • Animal care
  • Patience and tolerance
  • Microsoft word
  • Customer communication
  • Organizational skills
  • Adaptability and flexibility

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Advisor

Best Buy
04.2023 - Current

Associate of Science - Veterinary Science

Miami Dade College

High School Diploma -

John A. Ferguson High School