Promoted in less than one year for exceeding goals and supporting the university
Secured funding for projects by researching and identifying potential grants and other financial sources for graduate students
Enhanced success rate of fellowship and assistantship applications by promoting fuding opportunities to incoming students through orientations, advising sessions, and prospective student presentations
Collaborated with Associate Director of funding to ensure proper allocation and utilization of funds for maximum impact
Maintained accounting records by auditing and adjusting tuition waiver entries, fellowship disbursements, and assistantship paychecks
Reviewed and evaluated graduate assistantship contracts and other graduate funding awards for accuracy and compliance with university and state policies
Worked closely with UCF Human Resources, Admissions, the Faculty Center, and the International Student Services Center to maintain accurate assistantship and fellowship record keeping
Used Workday in collaboration with Human Resources to hire graduate assistants, ensuring that students are hired correctly and meet all guidelines
Navigated numerous databases to maintain accurate record keeping (Workday, PeopleSoft, Slate, Graduate Financials System, Adobe, Microsoft Excel)
Administrative Assistant I
University of Central Florida
04.2022 - 01.2023
Assisted in recruitment and interviewing of incoming Administrative Assistants and Admissions Specialists
Trained incoming Admissions Specialists and front desk employees in all administrative procedures
Answered high level of inquiries through phone calls and walk-ins by providing knowledge of UCF and getting students and applicants connected to correct departments
Navigated multiple database software including PeopleSoft, Slate, Workday, Teams, and Adobe
Facilitated in the removal of over 500 incoming students from conditional status to regular status through accurate data entry
Always maintained students' personal information private and followed university FERPA policies.
Resort Sales Associate
Walt Disney World
11.2021 - 04.2022
Executed daily accurate data entry into individual guest files using professional reservations software database
Executed daily usage of online phone software (Avaya One X Agent)
Worked in high-volume call center environment answering guests' questions and concerns while navigating numerous software databases
Developed superior product and packages knowledge in order to drive sales for company.
Administrative Assistant
Massage Envy
01.2019 - 01.2021
Executed daily accurate data entry into individual client and therapist files using professional client software database (Millennium Systems International - Meevo 2)
Assisted in hiring process, interviewing, and training of all new Front Desk Associates
Kept clients' HIPAA-Compliant documents secured at all times
Helped verify and manage schedules of over thirty therapists per week
Answered a high volume of phone calls & email correspondence using professional communication etiquette
Became a top producer by exceeding monthly sales goals consistently.
Education
Bachelor of Arts - Political Science Pre-Law
University of Central Florida
Skills
Bilingual: English and Native Spanish Speaker
Detail oriented: I value the work put in to ensuring things are done correctly the first time
Fast learner: ability to work in fast paced environments and learn quickly as I go
Communication: ability to collaborate with my peers and communicate respectfully with coworkers
Resident Physician, Internal Medicine at University of Central Florida, UCF / HCA North Florida HospitalResident Physician, Internal Medicine at University of Central Florida, UCF / HCA North Florida Hospital