Sofia Paolini
West Bloomfield,Please Select One
Summary
Seeking a hospital volunteer position to utilize my compassion, experience, and interest in helping people while preparing for a future career as a medical student.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Loings Family Orchard
2022.08 - Current
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved complaints professionally, maintaining a positive brand image and fostering customer retention.
- Maintained a clean and inviting checkout area, contributing to an enjoyable customer shopping experience.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Volunteer
Various
2022.06 - Current
- Summer Youth Counselor Volunteer- St Patricks Catholic Church 2022- Present
- Volunteer Youth Math and English Tutor 2022- Present
- Various Volunteer Projects through the National Honors Society at Walled Lake Northern High School ( fundraising, awareness campaigns, gift drives, tutoring)
- Grocery Shopping for Seniors- Jewish Community Center
- Local Community Service Projects- St Patricks Community including yard clean up for seniors, nursing home volunteer
Education
High School Diploma -
Walled Lake Northern High School
Commerce Township, MI05.2025
Skills
- Data Entry
- Call Management
- Report Generation
- Scheduling
- Appointment Scheduling
- Paperwork Processing
- Complaint Handling
- Professional telephone demeanor
- Reading Comprehension
- Customer Relationship Management (CRM)
- Follow-up skills
- Building rapport
Certification
Timeline
Customer Service Representative
Loings Family Orchard
2022.08 - Current
Volunteer
Various
2022.06 - Current
High School Diploma -
Walled Lake Northern High School
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