Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sofia Papoutsakis

Sofia Papoutsakis

Davenport

Summary

Highly motivated individual who is seeking to pursue her goals in the customer service industry. Skilled in multitasking, working with team leaders and providing a high level of customer service.

Overview

7
7
years of professional experience

Work History

Property Manager

Stuart Chandler
04.2025 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Social media content creator for the property which involves capturing footage, editing and tags for optimal traffic results.
  • Manages all social media platforms to boost performance
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Introduced prospective tenants to types of units available and performed tours of premises.

Inventory Associate / Service Consultant

CarMax
10.2024 - 03.2025
  • Prepped vehicles for sale, while managing incoming and outgoing inventory. Managed and delegated team’s daily tasks for maximum proficiency. Ordered product for the company and paid sublet invoices.
  • Routed diagnostic and technical work to technicians for completion of customer service appointments. Consistently multitasking between assisting customers, organizing technicians route sheets and booking customer appointments. Advised customers on the next steps. Sold service repairs and maintenance to customers. Utilized ERO, CMS, COUPA to properly complete tasks.

Founder, Owner and Creative Director

Sofias Journal Shop L.L.C.
08.2021 - 10.2024
  • Maintain website development, provide excellent online customer service, oversee all website analytics, pursue new manufacturers for peak budget optimization and monitor all social media platforms and design campaigns. Prepare and package all orders placed by customers.

Busser / B.O.H. / Server / Customer Service

George’s Pizza
06.2018 - 09.2022
  • Cleaned up after guests and staff, assisted with dishwashing duties during non-service hours, set up dining room tables, assisted servers by cleaning and organizing designated areas. Assisted managers with customer service, money handling and stocking inventory when necessary. Carried out closing duties at the end of shift which consisted of stocking, cleaning and closing out P.O.S systems.

Education

High School Diploma -

North Star Academy
Toms River, NJ
03-2022

Skills

  • Bi-lingual
  • Learn & Perform Complex Tasks
  • Adaptability & Flexibility
  • Capacity to Quickly Adopt New Technology
  • Written & Verbal Communication Skills
  • Performs Well Under Pressure
  • Attention to Detail
  • Multitasking & Organization
  • Communication
  • Property management
  • Customer service-focused

Timeline

Property Manager

Stuart Chandler
04.2025 - Current

Inventory Associate / Service Consultant

CarMax
10.2024 - 03.2025

Founder, Owner and Creative Director

Sofias Journal Shop L.L.C.
08.2021 - 10.2024

Busser / B.O.H. / Server / Customer Service

George’s Pizza
06.2018 - 09.2022

High School Diploma -

North Star Academy