Sofia Pasternak
Jacksonville,FL
Summary
Young sales professional offering 4+ years of hospitality and sales experience. Consistently driving over 1 million dollars in sales per year while maintaining a positive attitude and excellent customer satisfaction.
Overview
5
5
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics
10.2023 - Current
- Proactively managed client correspondence and recorded tracking and communications.
- Negotiated rates and communicated load specific details with carriers to book loads and generate revenue.
- Prospected new sales leads meanwhile preforming cold -calls and follow ups to secure new revenue.
Lead Vacation Planner
Tybee Vacation Rentals
11.2020 - 09.2023
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Followed up on leads to increase customer service with travel plans.
- Set schedules for staff by planning and designating shifts and hours.
Online Reservations Specialist
Tybee Vacation Rentals
01.2020 - 11.2020
- Generated new leads for vacation planners meanwhile assisting in house guests with confirming reservations and in-house issues.
Guest Service Agent
Tybee Vacation Rentals
06.2019 - 01.2020
- Collected room deposits, fees, and payments.
- Greeted guests upon arrival and offered assistance with check-ins, reservation inquiries and provided recommendations.
- Resolved guest complaints in prompt and empathetic manner.
Education
High School Diploma -
Rifle High School
Rifle, CO05.2019
Skills
- Negotiating Rates
- Policy Enforcement
- Hospitality and Accommodation
- Closing Sales
- Office 365
- Outlook
- Track-Pulse Reservations Software
- Lead Generation
- Team Leadership
- TQL Load Manager
- Time Management
- Navis CRM
Timeline
Logistics Account Executive
Total Quality Logistics
10.2023 - Current
Lead Vacation Planner
Tybee Vacation Rentals
11.2020 - 09.2023
Online Reservations Specialist
Tybee Vacation Rentals
01.2020 - 11.2020
Guest Service Agent
Tybee Vacation Rentals
06.2019 - 01.2020
High School Diploma -
Rifle High School
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