Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SOFIA PAZ

Bakersfield,CA

Summary

Dedicated Crew Trainer with expertise in employee training, customer service, and safe food handling. Proven ability to enhance team performance and ensure compliance with health regulations.

Overview

5
5
years of professional experience

Work History

Crew Trainer

McDonald's Restaurant
Bakersfield, CA
03.2021 - Current
  • Trained new crew members on operational procedures and customer service standards.
  • Implemented training programs to enhance staff efficiency and service quality.
  • Monitored compliance with health and safety regulations during daily operations.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.

Education

High School Diploma -

North High School
Bakersfield, CA

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Active listening
  • Safe food handling
  • Kitchen sanitation
  • Opening and closing procedures
  • Reliability and punctuality
  • Food preparation
  • Opening and closing processes
  • Attention to detail

Languages

Spanish
Native or Bilingual

Timeline

Crew Trainer

McDonald's Restaurant
03.2021 - Current

High School Diploma -

North High School
SOFIA PAZ