Summary
Overview
Work History
Education
Skills
Timeline
Generic

SOFIA PRIETO

Houston,Texas

Summary

Highly skilled employee in supporting a wide range of restaurant operations. Solid background in food service field and customer satisfaction with over three years experience between multiple businesses. Experience with upselling products and coordinating with multiple groups of people to complete a common goal within our shifts. Strong teamworking skills, especially in high pace and pressure situations. Drive to meet deadlines, initiate new projects, and deliver positive customer experience. Wanting to pursue marketing and sales career through current degree program at University of Houston.

Overview

7
7
years of professional experience

Work History

Waitress

Phoenix on Westheimer
Houston, Texas
08.2023 - Current
  • Strong customer service, including assessing customer needs and providing customer satisfaction
  • Serving over 50 guests while maintaining a clean work space and well- stocked inventory throughout shift.

Host, Waitress, and Bartender

Warehouse 72
Houston, Texas
04.2021 - 07.2023
  • Served between two-three dozen different customers between 6 tables during one shift totaling $1000s in revenue
  • Memorized the menu of 20+ dishes and described new specials to guests and answered questions.

Party Coordinator

Pump It Up
Houston, Texas
06.2017 - 05.2021
  • Coordinated with colleagues and team members to provide customers a great experience
  • Communicated with 100+ party attendees a day to ensure customer service was met while upselling additional perks

Education

Bachelor of Business Administration -

University of Houston - Main
05.2025

Skills

  • Upselling
  • High-Volume Dining
  • Special Event Coordination
  • Price Memorization

Timeline

Waitress

Phoenix on Westheimer
08.2023 - Current

Host, Waitress, and Bartender

Warehouse 72
04.2021 - 07.2023

Party Coordinator

Pump It Up
06.2017 - 05.2021

Bachelor of Business Administration -

University of Houston - Main
SOFIA PRIETO