Sofia Quiroz Enriquez

• Lead Tier 3 Associate in the Non-Inventory department, managing flow of supplies and ensuring warehouse efficiency.
• Operate PIT equipment to offload, stage, and put away materials, and maintain accurate inventory through Coupa.
• Train and guide new team members, providing mentorship and ensuring adherence to safety and quality standards.
• Active member of the Safety Committee: conduct regular safety audits, lead training sessions, and enforce safety protocols.
• Proficient in problem solving, damage-land, water spidering, and customer returns to support inbound operations.

• Provided exceptional customer service in a fast-paced restaurant environment.
• Managed customer orders efficiently, ensuring accuracy and timeliness.
• Collaborated with team members to ensure a positive dining experience for patrons.

• Handled cash transactions and maintained cleanliness in the dining area.

• Assist customers in selecting products for their upcoming events, ensuring their needs are met.

• Manage customer orders to ensure timely delivery for events.

• Provide personalized recommendations and options to meet customer preferences and budget.

• Maintain a high level of customer satisfaction through effective communication and problem-solving.

• Cared for children aged 2 to 10 years old, ensuring their safety and well-being.

• Engaged children in age-appropriate activities to promote development and learning.

• Communicated effectively with parents regarding children's activities and any concerns.

• Managed household duties, including meal preparation and light housekeeping.