Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Atzimba Navarrete-Rivera

Southaven,MS

Summary

Successful at excelling in fast-paced, competitive environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and exceptional communication skills. Proficient in updating accounts, processing transactions and coordinating records.



Overview

4
4
years of professional experience

Work History

Universal Banker

First Horizon
05.2022 - Current
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
  • Streamlined account opening processes for increased efficiency in new customer onboarding.
  • Enhanced cross-selling capabilities by offering tailored financial products and services to existing clients.
  • Strengthened customer relationships with proactive communication and timely resolution of queries or concerns.
  • Managed risk effectively by adhering to established security protocols and diligently monitoring suspicious activities or transactions.

Management Trainee

Cricket Wireless
08.2019 - 04.2022
  • Improved management skills by participating in rigorous training programs and workshops.
  • Enhanced team performance by implementing effective communication strategies within the group.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Southaven High School
Southaven, MS
05.2019

Skills

  • Bilingual
  • Works Well Under Pressure
  • Conflict Resolution
  • Information Gathering
  • Adaptability and Flexibility
  • Attention to Detail
  • Computer Proficiency
  • Stress Management
  • Multitasking Abilities
  • Document preparation
  • Customer service excellence

Languages

Spanish
Native or Bilingual

Timeline

Universal Banker

First Horizon
05.2022 - Current

Management Trainee

Cricket Wireless
08.2019 - 04.2022

High School Diploma -

Southaven High School
Atzimba Navarrete-Rivera