Sofia Savino

Proactive Customer Service Executive with the resolve to remain calm under extreme pressure. Ready to take a dedicated career in customer service to a position with an established company. Boost customer satisfaction by analyzing and improving procedures to capitalize on emerging trends and integrate new approaches. Highly analytical and objective with methodical approach. I am also going to school to be a firefighter/paramedic. I attend school in January. I know how to help people in both safety and a career-like way.

I am currently 20 years old. I have a strong passion for public safety. I am going to school in January to be a certified EMT and Firefighter. I also love baking and reading. I completed all 4 years of high school and gradated with my Diploma and a certification in Early Childhood. I adore helping anyone in need. I played volleyball for my whole life and was going to go to college for it but ended up wanting to become Firefighter/ Paramedic instead. I train every Thursday night with certified Firefighter/Paramedics. They teach me new skills every week. Whether that's saving someones life, knowing what to do when theres a fire, certain mediations and more. I am certified in CPR and BLS which is basic life saving. I always work in a teamwork setting. I am a very proactive person who can communicate, move quickly and multitask. I always put my entire heart out to whoever needs assistance.