Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sofia Sosa

Canyon Country,CA

Summary

Dynamic caregiver with a proven track record at IHH, excelling in client assessment and medication administration. Adept at enhancing service quality and promoting independence among clients. Recognized for effectively managing crisis situations while maintaining meticulous records, ensuring optimal care and support for individuals in need. Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction. Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.

Overview

17
17
years of professional experience

Work History

Caregiver

IHH
Canyon Country, California
03.2024 - Current
  • Coordinated transportation services for clients when necessary.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.

Cleaning Supervisor

Personal Business
Canyon Country, California
02.2019 - Current
  • Resolved customer complaints promptly and efficiently while ensuring a positive experience.
  • Provided assistance during emergency situations such as floods or fires when necessary.
  • Adhered to company policies and procedures while upholding safety standards in accordance with OSHA regulations.
  • Analyzed data from surveys and feedback forms to identify ways to improve service quality and efficiency.
  • Managed daily cleaning operations and staff of up to 10 cleaners.

Cashier

Panera Bread
Valencia, California
03.2014 - Current
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.

Preparation Cook

SUBWAY®Restaurants
Valencia, California
11.2008 - 08.2014
  • Used various kitchen tools and equipment such as blenders, mixers, grinders safely and efficiently.
  • Monitored temperatures of ovens, grills, fryers and other kitchen equipment to ensure proper functioning.
  • Organized storage areas for food items and supplies to ensure efficient retrieval.
  • Followed all safety protocols when handling sharp objects such as knives and graters.
  • Kept track of inventory levels in the kitchen pantry ensuring timely restocking when needed.
  • Prepared ingredients for use in cooking, including washing, chopping, mixing, blending and measuring.

Education

High School Diploma -

Lazaro Cardenas
Mexico, ME
07-1999

Skills

  • Client assessment
  • Medication administration
  • Record keeping
  • Individual care planning
  • Crisis management
  • Service quality improvement

Timeline

Caregiver

IHH
03.2024 - Current

Cleaning Supervisor

Personal Business
02.2019 - Current

Cashier

Panera Bread
03.2014 - Current

Preparation Cook

SUBWAY®Restaurants
11.2008 - 08.2014

High School Diploma -

Lazaro Cardenas