Sofia Flores
Bakersfield,CA
Summary
Dynamic customer service professional with a proven track record of enhancing client experiences through strong product knowledge and effective sales techniques. Recognized for exceptional communication skills that foster positive customer interactions and drive sales growth. Committed to creating welcoming environments that promote customer loyalty and satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Associate
Le Creuset
Tejon Ranch, CA
10.2024 - Current
- Greeted customers and helped with product questions, selections and purchases
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Maintained up-to-date knowledge of store sales, payment policies, and security standards
In Home Nanny
Cervantes Household
Bakersfield, CA
12.2023 - 07.2024
- Maintained a secure environment while looking after children
- Coordinated various household responsibilities including preparing meals, managing sanitation duties, and ensuring proper bedtime routines
- Maintained ongoing communication with parents regarding their child's experiences
Server/Cashier
La Michoacana
Guadalajara, JAL
06.2023 - 08.2023
- Processed customer orders promptly in a timely manner
- Addressed guest questions and concerns with efficiency
- Documented transactions using cash register and POS system
Education
Associate of Science - Mechanical Engineering
Bakersfield College
true05-2026
Certificate of Technical Studies -
Regional Occupational Center
Bakersfield, CA06.2024
High School -
South High School
Bakersfield, CA05.2024
Skills
- Brand Representation
- Positive Attitude
- Strong Customer Engagement
- Strong Time Management Skills
- Performance Improvement
- Consistently Dependable
References
- Bryan Jimenez, (661) 319-0080
- Gabriella Cervantes, (661) 446-5404
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Retail Associate
Le Creuset
10.2024 - Current
In Home Nanny
Cervantes Household
12.2023 - 07.2024
Server/Cashier
La Michoacana
06.2023 - 08.2023
Associate of Science - Mechanical Engineering
Bakersfield College
Certificate of Technical Studies -
Regional Occupational Center
High School -
South High School
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