Sofia Grace Lee
Summary
Motivated team leader with a strong background in customer service and event planning. Known for effective interpersonal communication and mentoring, ready to leverage these skills to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Clerk
Foot Locker
01.2024 - Current
- Guided customers in selecting footwear and apparel to enhance shopping experience.
- Organized and refreshed product displays to attract customer interest.
- Executed accurate transactions using point-of-sale systems to ensure customer satisfaction.
- Restocked merchandise and organized inventory on the sales floor.
- Participated in team meetings to discuss sales strategies and promotions.
Team Captain, Varsity Tennis
Sylmar High School
08.2023 - 06.2025
- Led team practices, improving player skills and fostering teamwork.
- Communicated effectively with players regarding schedules and game preparations.
- Organized team events, strengthening camaraderie and boosting school spirit.
- Mentored younger players, enhancing their skills and building confidence.
- Managed equipment inventory, ensuring all gear was available and in good condition.
Election Poll Worker
City of Los Angeles
10.2024 - 11.2024
- Confirmed voter identification and eligibility under local election laws, ensuring compliance and integrity of the voting process.
- Guided voters through registration process and clarified voting procedures, enhancing voter experience.
- Distributed ballots to voters, ensuring they were given the correct ballot type.
- Configured polling stations in compliance with city guidelines, facilitating smooth operations on election day.
- Trained new poll workers on procedures and customer service techniques.
Education
Bachelor of Arts - Sociology
University of California, San Diego
La Jolla, CA06-2028
High School Diploma -
Sylmar High School
Sylmar, CA06-2025
Skills
- Customer engagement
- Cross-selling products
- Customer complaints resolution
- Stocking and receiving
- Event organization
- Team leadership
- Interpersonal and written communication
- Reliability and punctuality
Timeline
Election Poll Worker
City of Los Angeles
10.2024 - 11.2024
Retail Sales Clerk
Foot Locker
01.2024 - Current
Team Captain, Varsity Tennis
Sylmar High School
08.2023 - 06.2025
Bachelor of Arts - Sociology
University of California, San Diego
High School Diploma -
Sylmar High School