Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sofie Chon

Aurora

Summary

Outgoing and motivated with hands-on experience in the food service industry, including customer service, teamwork, and fast-paced environments. Known for strong communication skills, a positive attitude, and a passion for delivering great customer experiences. Eager to bring energy, reliability, and a willingness to learn to new opportunities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Host and Server

Family Business
10.2021 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, menu information, took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.

Restaurant Busser

Dean Nenni
01.2021 - 10.2021
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Trained new staff in bussing and cleaning procedures.

Education

Bachelor of Science - Law

University of Colorado At Boulder
Boulder, CO
05-2028

High School Diploma -

Cherokee Trail High School
Aurora, CO

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Critical Thinking
  • Detail-oriented

Certification

  • Certified Nurse Assistant

Languages

English
Native or Bilingual
Korean
Professional Working
French
Limited Working

Timeline

Host and Server

Family Business
10.2021 - Current

Restaurant Busser

Dean Nenni
01.2021 - 10.2021

Bachelor of Science - Law

University of Colorado At Boulder

High School Diploma -

Cherokee Trail High School

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