Sofie Lucey
Gibsons Steakhouse
Chicago,IL
5
years of professional experience
Motivated and customer-focused professional with 5 years of customer service experience and fluent in Spanish. Recognized for exceptional communication skills, a calm presence under pressure, a bubbly personality, and the ability to create a welcoming, comfortable environment for diverse customers. Reliable, detail-oriented, and dedicated to maintaining safety protocols while delivering outstanding service.
Work History
Server
2 Years 1 Month- Delivering elevated, personalized service in a fast-paced fine dining environment, maintaining high standards of professionalism and hospitality.
- Anticipated guest needs and provided proactive service to create a seamless and memorable dining experience.
- Demonstrated strong multitasking skills by managing multiple tables while maintaining precision, timing, and attention to details.
Server
6 MonthsServer
6 Months- Restaurant NRO server. Guided new team members with training systems like TOAST.
- Assisted with GM on social media events to help promote our brand.
- Executed all restaurant operating responsibilities at gold standard.
Server
2 Months- Worked with guests from all around the world.
Server
1 Year 8 MonthsSkills
Fluent in Spanish
5 years in customer service
3 years in fine dining customer service
Time management
Leadership skills
Clear verbal communication
Positive attitude
Adaptability
Organized
Timeline
Server
Gibsons Steakhouse
09.2024 - CurrentRead More
Server
Brigantine
02.2024 - 08.2024Read More
Server
Limoncello
08.2023 - 02.2024Read More
Server
Arcano
05.2023 - 07.2023Read More
Server
BJ’s Brewhouse and Restaurant
08.2021 - 04.2023Read More