Sofie Lucey
Chicago,IL
Summary
Motivated and customer-focused professional with 5 years of customer service experience and fluent in Spanish. Recognized for exceptional communication skills, a calm presence under pressure, a bubbly personality, and the ability to create a welcoming, comfortable environment for diverse customers. Reliable, detail-oriented, and dedicated to maintaining safety protocols while delivering outstanding service.
Overview
5
5
years of professional experience
Work History
Server
Gibsons Steakhouse
Chicago, IL
09.2024 - Current
- Delivering elevated, personalized service in a fast-paced fine dining environment, maintaining high standards of professionalism and hospitality.
- Anticipated guest needs and provided proactive service to create a seamless and memorable dining experience.
- Demonstrated strong multitasking skills by managing multiple tables while maintaining precision, timing, and attention to details.
Server
Brigantine
San Diego, CA
02.2024 - 08.2024
Server
Limoncello
San Diego, CA
08.2023 - 02.2024
- Restaurant NRO server. Guided new team members with training systems like TOAST.
- Assisted with GM on social media events to help promote our brand.
- Executed all restaurant operating responsibilities at gold standard.
Server
Arcano
Barcelona, Spain
05.2023 - 07.2023
- Worked with guests from all around the world.
Server
BJ’s Brewhouse and Restaurant
08.2021 - 04.2023
Skills
- Fluent in Spanish
- 5 years in customer service
- 3 years in fine dining customer service
- Time management
- Leadership skills
- Clear verbal communication
- Positive attitude
- Adaptability
- Organized
Timeline
Server
Gibsons Steakhouse
09.2024 - Current
Server
Brigantine
02.2024 - 08.2024
Server
Limoncello
08.2023 - 02.2024
Server
Arcano
05.2023 - 07.2023
Server
BJ’s Brewhouse and Restaurant
08.2021 - 04.2023